Sr. Operations and Project Manager, Human Resources

Job Description

Job Summary

Responsible for developing and implementing project management strategies to achieve required HR department objectives. Provides indirect leadership to regional and division office functional operations managers. Develops processes and procedures to drive department efficiencies. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development.

Job Description

Core Responsibilities

• Leads cross functional teams and projects related to HR initiatives that impact all aspects of the region or function – leads this work across the division, bringing together regional and division office resources for consistent execution and collaboration.
• Leads and Manages all assigned projects to completion, ensuring on-time delivery, meeting of budgetary demands and maintenance of overall project ownership
• Coordinates all annual processes including annual performance management process.
• Recommends and implements workflow processes improvements across the HR team. Develops processes and procedures to drive efficiencies.
• Develops, maintains and manages detailed project plans, action item registers and major milestone timelines for all assigned projects. Plans and directs schedule and budget.
• Maintains communication with stakeholders. Provides status reports to Project Managers, vendors, stakeholders and resources.
• Facilitates project meetings.
• Addresses problems through risk management and contingency planning and presents solutions and/or options to executive management.
• Counsels, orientates and trains managers and supervisors on the interpretation and administration of Human Resources policies. Administers Human Resources policies and procedures as they pertain to all employees.
• Oversees, handles and manages Employee Relations issues. Assists with employee counseling, discipline and grievance handling.
• Recommends new approaches, policies and procedures to maintain efficient and effective services.
• Manages direct reports. Ensures compliance with state, local and federal guidelines and policies to protect the business and it's employees.
• Partners with management to ensure strategic HR goals, policies and programs are aligned with business initiatives.
• Administers compensation programs and assists in job analysis, job evaluation and performance management to ensure compliance with division guidelines.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.