Cluster Revenue Manager

Job Description

Posting Date May 03, 2022
Job Number 22039219
Job Category Revenue Management
Location The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Brand The Ritz-Carlton
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

POSITION SUMMARY

Responsible for maximizing revenue and profit associated with rooms and catering across the three customer segments of transient, contract, group and catering. The Manager is a Hotel’s first point of contact for revenue management support and leads weekly sales strategy meetings and maintains relationships with key stakeholders at hotel level; recommending and maintaining pricing, positioning and the management of inventory for rooms and function space. This role drives the rooms projections and communicates at hotel level as appropriate. Utilizes tools and resources to ensure recommendations provided to sales strategy teams are based on market conditions, comp set pricing, demand, booking pace and other relevant supporting data. Monitors daily transient and group transactions for significant changes and ensures rates and restrictions are optimized in all channels through a seasonal KDATE strategy.

This role could be responsible for supporting the Director of a single or multi property set up, or within a Cluster / Market team managing designated hotels.

Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.