Remote RPO Client Account Manager

Job Description

ADP is hiring a RPO Client Account Manager

• Are you inspired by working for an industry-leading, innovative, and global RPO that helps clients of all sizes find, recruit, hire, and retain top talent?
• Are you energized by building impactful relationships with a client staffing team, hiring managers, or key account stakeholders to develop and enhance recruitment strategies?
• Do you thrive in an environment where you take the lead in managing the full life cycle recruitment efforts and hiring process for complex accounts, complex industries, and positions?

Well, this may be the role for you. Ready to make your mark?

In this role you will be accountable for the day-to-day management of an account(s) at ADP RPO which includes accountability for the operational management of the account reports, performance metrics, billing, and client management. In addition, you will be responsible for managing, mentoring, coaching, and developing the account team staff and creating positive relationships with internal clients and departments. Your role is critical in serving both our clients and candidates.

If you love to work in a collaborative, fast paced, team-oriented environment this is the leadership role for you. You will have the opportunity to take a proactive consultative approach with the ability to develop creative solutions.

As a leader in the organization, you will be instrumental in the coaching and performance management of your account team members. You have the incredible and unique opportunity to join a rapidly growing RPO business and make a significant and immediate impact. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

To learn more about RPO at ADP, visit:

https://www.adp.com/what-we-offer/talent/recruitment-process-outsourcing.aspx

What you’ll do: Responsibilities

What you can expect on a typical day:

• Client Support. You will help our clients with their strategic direction, conduct training for client when appropriate, and facilitate client “all staff” meetings when appropriate.
• Strategy: Create effective strategies and account enhancements in the process or technology based on the client needs.
• Reporting. Client reporting which may include performance metrics, Business Reviews, Pipeline reports, etc.
• People Leader. Resource alignment, development of associates, discussing wins and challenges with account teams.

TO SUCCEED IN THIS ROLE: Requirements

• Experience. You have a minimum of 3 years of directly related experience, either in a corporate, RPO, or agency recruitment environment.
• Leadership. Ability to lead, develop, and coach an account team
• Client-Focus. Foster our culture dedicated to enhancing client satisfaction and building strong client relationships.
• Service Orientation. You have an ambitious spirit and thrive under pressure, motivating you to not only hit hiring targets but exceed them.
• Industry Expertise. You have in-depth knowledge of the recruiting industry and can be leveraged by less senior team members for best practice sharing.
• Work Independently. You are an expert in your field and can leverage your own judgment and in-depth knowledge to impact a range of client, operational, project, or service activities.

A college degree is great but not required. What's more important is having the skills to do the job.

BONUS POINTS FOR THESE: Preferred Qualifications

• You have additional years of experience in Human Resources, Diversity, Equity & Inclusion, Project/Program Management, or Account Management
• You are AIRS Certified, including, Certified Internet Recruiter (CIR), Certified Diversity Recruiter (CDR)
• You have other, highly-recognized professional certifications, such as: PMP, PHR, SPHR, SHRM-CP, SHRM – SCP

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

BONUS POINTS FOR THESE: Preferred Qualifications

• You have additional years of experience in Human Resources, Diversity, Equity & Inclusion, Project/Program Management, or Account Management
• You are AIRS Certified, including, Certified Internet Recruiter (CIR), Certified Diversity Recruiter (CDR)
• You have other, highly-recognized professional certifications, such as: PMP, PHR, SPHR, SHRM-CP, SHRM – SCP

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
• Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply today!

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

In the state of Colorado, we are offering the following benefits (subject to change):

• Salaried and hourly workers who work on average 32 or more standard hours per week:
• Medical, Dental, Vision, Life Insurance, 401(k), Charitable Contribution Match, Holidays, Personal Days & Vacation, Student Loan Repayment Program and Paid Volunteer Time Off

We believe in good faith that compensation for a successful candidate based in Colorado would be between the range listed below.

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.