Noblr - Content Strategy & Copy Writer

Job Description

Purpose of Job

Join the team that’s helping better drivers to earn better car insurance rates. Noblr, now a USAA company, is smart, app-powered car insurance that empowers its members to personalize their monthly car insurance rates using their smartphones. Our members log their trips with the Noblr app, get driving insights that help them continuously improve, and earn rewards for responsible driving.
Here's where you come in:
We are currently seeking a talented Content Strategy & Copy Writer for our San Franciso-Oakland office. This is a Hybrid position, so the selected hire will need to travel into a local office a few days a week.
Develops brand standards for emerging channels and maintains relevance of existing brand standards. Manages maintenance of resources and tools deployed by the Brand team. Partners with Agency to monitor USAA and competitive brand equity. Maintains brand alignment with internal partners. Develops and implements effective Brand training across the enterprise.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Primary Responsibilities:

• Monitors brand and leads day-to-day governance/compliance activities, including reviewing and responding to comments on new and existing channels of engagement for the Brand Strategy group (Ink, EJS Comments, Courtyard, Brand Review emails, etc.)
• Conducts triage of inquiries and requests for approval of branded materials.
• Reviews moderately complex reviews of branded materials under limited supervision
• Administers the budget for brand activation and management.
• Serves as project management resource for marketing and brand strategy team

Minimum Requirements:

• Bachelor's Degree4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree. (8 yrs total experience in lieu of a degree)
• 4 or more years of brand, communications, and or marketing or related experience and accountability for complex tasks and/or projects required.
• Proficient knowledge of the function/discipline and demonstrated application of knowledge, skills and abilities towards work products required.
• Proficient level of business acumen in the areas of the business operations, industry practices and emerging trends required.

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them later and you will not be able to change your responses.

Preferred Experience:

• Clearly articulate and communicate the Noblr brand story.
• Ability to work in collaborative environments with a passion for problem solving.
• Collaborate with the Marketing & Product Teams to further develop the brand, product and user journey.
• Ability to perform effectively across a range of levels from hands-on daily tasks to planning for growth and thinking about the bigger picture.
• Create and maintain editorial calendars, style guides, taxonomies, and metadata frameworks, tone of voice and content style guides.
• Develop a content strategy based on business objectives and customer needs, including planning and executing content calendar.
• Gather key business and user insights and apply to the evolution of the content strategy.
• Managing social media community in collaboration with customer service team.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200 - $158,900.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium: will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is not available for this position.