Multi Property General Manager- Aloft and Element Dubai South.

Job Description

Posting Date Feb 02, 2022
Job Number 22009836
Job Category Property Leadership
Location Aloft Me'aisam Dubai, Dubai Production City, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Brand Aloft Hotels
Schedule Full-Time
Relocation? N
Position Type Management
Located Remotely? N
At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.

Cluster General Manager Aloft and Element:

Aloft Dubai South

Ideally situated in Aviation City and minutes from top attractions such as Dubai Parks and Resorts, Expo 2020 and Dubai Exhibition Center, Aloft Dubai South is the place to see and be seen. Our boutique 4-star accommodation is spacious and tech-savvy with Chrome-cast, plush bedding and designer bathroom amenities. Recharge at our well-equipped fitness center, open day and night, or take a splash in our sparkling outdoor swimming pool. Refuel with freshly prepared grab-and-go snacks from our 24-hour pantry, dine at our affordable international restaurant or relax with friends and signature cocktails at our W XYZ Bar, while grooving to the hottest beats. Get creative in Dubai with our versatile meeting rooms and business center, or shake it up outside in our unique Backyard space, all while staying connected with free hotel-wide Wi-Fi. Let Aloft Dubai South be your 'home away from home' in Aviation City.

Aloft Me’aisam, Dubai

Ideally situated in Dubai Production City, Aloft Me'aisam, Dubai offers a prime location for both business and leisure travelers to connect, meet and unwind in the United Arab Emirates. Our 4-star hotel features spacious loft-inspired high-tech rooms with Chromecast, plush bedding and complimentary Bliss Spa bathroom amenities. Kick it up a notch with a drink or bite to eat at our W XYZ bar, where signature cocktails are served against the beat of cool music, or pick up some fresh, fast and flavorful food from re:fuel by Aloft, our 24/7 grab and go pantry. Get creative in Dubai with our Tactic meeting room or shake it up outside in our unique backyard space, all while staying connected with free hotel-wide Wi-Fi. Those looking to burn off some energy after a busy day of work and play in Dubai can head to our hotel fitness center, open 24-hours, or take a splash in the outdoor pool. Stay, play and repeat at Aloft Me'aisam, Dubai.

Element Me’aisam, Dubai

Element Me'aisam, Dubai is nestled in the heart of Dubai Production City (formerly known as IMPZ), in close proximity to Dubai Expo 2020 grounds, Sports City, Motor City and the Jumeirah Golf Estates. With its 168 eco-friendly studios and suites, the hotel apartment is designed for today’s healthy and active travelers who seek wellness and sustainability. Built green from the ground up and certified as an LEED rated building, our long-term stay hotel gives you space to live your life. Everything you may need to make your stay at our hotel apartment an enjoyable experience is right here, including complimentary Rise® breakfast, a fully equipped kitchen, cozy patio, modern fitness center, bikes to borrow and even electric vehicle charging stations. Element Me'aisam, Dubai offers the ideal accommodation solution for both the short-term business professional visiting Dubai and those looking for an extended-stay home away from home

JOB SUMMARY

Functions as the primary strategic business leader of a full-service property and responsible for the leadership and management of a designated cluster of properties. As General Manager of the properties, responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Leads the leadership teams in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. In addition, the General Manager builds relationships with key customers through personal involvement in the sales process. The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Position serves as the principal interface with property ownership and establishes relationship as a business partnership. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. Responsible for the overall performance of a designated cluster of managed properties and oversees all activities associated with the pre-opening processes for new build units. In addition, the position is responsible for sales and revenue generation for all units within the cluster.

CANDIDATE PROFILE

• Strong Business Acumen
• Sales and Marketing Background is essential for this role
• Good commercial skills
• excellent owners relations
• Associate relations must be a key prority.

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.

CORE WORK ACTIVITIES

Leading Operations and Department Teams

• Sets goals and expectations for direct reports using the performance review process.

• Identifies leadership management on the property.

• Inspires and motivates team to achieve operational excellence.

• Creates a synergistic leadership team and business environment that consistently delivers positive results and continuously strives to improve these results.

Managing and Sustain Sales and Marketing Strategy

• Develops deployment strategies to market property in order to continue to grow market share.

• Supports the sales strategy by encouraging leadership team to develop effective revenue management strategies.

• Ensures focus is on proactive selling as well as reactive selling.

• Reviews the STAR report, competitive shopping reports and using other resources to maintain an awareness of the property’s market position.

Managing Responsibilities with Property Stakeholders

• Assists with building and maintaining the owner relationship as a business partnership while maintaining the General Manager’s position as the point person for the owner.

• Manages an effective balance between the owner's interests and the company’s interests.

• Understands the owners' perspective and ROI expectations.

Managing Profitability

• Identifies key drivers of business success and keeping the team focused on the critical few to achieve results.

• Reviews sales goals and strategies to ensure alignment with the brand business strategy and proper pricing and positioning of the properties in the market.

• Champions change in order to insure property is profitable.

Maintaining Revenue Management Goals

• Supports the property General Manager(s) in executing the sales and revenue management activities to maximize performance.

• Ensures above property sales and revenue engines are leveraged to drive RevPAR improvement year over year.

• Oversees the alignment of revenue strategies amongst the area properties.

• Ensures capital expenditure funds are being used to address the priorities outlined in the brand business strategy.

Managing Property Operations

• Holds staff accountable for successful performance.

• Utilizes an “open door” policy.

• Communicates a clear and consistent message regarding property goals to produce desired results.

• Fosters employee commitment to providing excellent service.

Managing and Conducting Human Resources Activities

• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.

• Hires executive committee team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

• Creates appropriate development plans based on individual strengths, development needs, career aspirations and abilities.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.