Senior Data Scientist, Creator-Facing Teams

Job Description

Do you believe that creators should have the ability to get paid for the value they give to their fans?

We do, which is why we're building Patreon, a platform that powers membership services for creators with established followings. Patreon strives to provide creators with insight, education, and tools that make it possible to retain creative control while running their creative business, so creators can focus on creating and energizing their fanbases.

Our user base has doubled in the last year alone, and we have paid over $2 billion directly to creators on our platform. In order to support this level of growth, Patreon is looking for a Senior Data Scientist to join our team.

What you will do:

• You'll partner closely with our creator-facing teams and study a diverse array of creators and creator behaviors.
• You’ll shape our data science strategy for acquisition and management of mid- and top-of-market creators and drive forward all related data science and analytics work.
• You'll build models that are core to the operation of the creator-facing team strategy, including a model to predict what a creator can make from membership.
• You'll define success criteria and build and maintain reporting tools to help the creator-facing teams make data-driven decisions.
• You'll drive strong communication of your technical work to the data team, the Go-To-Market team, and the rest of the company.

Skills and experience you possess:

• You have spent meaningful time (~6 years) helping teams make great decisions with data.
• You have solid analytical thinking. You ask the right questions and can frame data correctly.
• You consistently strive to see beyond the numbers and understand what an analysis represents in terms of real-world applications.
• You have ample experience building predictive models and you know how to evaluate their effectiveness.
• You’ve worked with stakeholders who rely on the output of your models and you apply balanced conviction when it comes to model iterations.
• You are a SQL expert. You have no problem regularly leveraging window functions, self-joins, and other SQL functions to accomplish your data analysis goals.
• You have expertise in at least one scripting language (ideally Python or R).
• You have a bias for using the right tools to get a job done with maximum efficiency. You have experience making tradeoffs between speed and accuracy.
• You’ve previously taught yourself new tools/techniques to expand your skill set, and are excited to continue doing so within a supportive community of data teammates.
• You have experience partnering with senior decision-makers and presenting the implications of your work.
• You are an expert communicator with a love for clarity.

Projects you may work on:

• Building and maintaining a pre-launch earnings prediction model to inform which creators our creator partnerships team should target during creator acquisition efforts.
• Partnering with one or more our creator-facing teams to define success metrics and set team-level strategy and strategic goals.
• Measuring the effectiveness of an acquisition outreach campaign using various statistical methods.
• Using data insights to influence creator acquisition strategy, both in the US and Internationally, and presenting these insights to senior leadership and executives.
• Utilize inferential statistical analysis techniques to study the relationship between membership design and success outcomes for our mid- and top-of-market creators in order to recommend best practices for designing membership.
• Work closely with teammates who manage our top creators to answer data-centric questions from our top creators.

What you will have the chance to learn:

• Learn about and study a diverse array of creators and creator behaviors
• Learn how to help our growing creator-facing teams make good data-driven decisions and personalize their interactions with creators
• Advance your skills in the tools our data team utilizes in their daily workflows: Redshift, MySQL, Airflow, Python, R, Mode, Tableau, and Amplitude
• Learn from an energetic data team and data-minded cross-functional partners, all of whom are full of passion for our product and our mission

Who You'll Work With:

At Patreon, you'll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

Our Core Behaviors:

• Put Creators First. Patreon is nothing without our creators.
• Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons.
• Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
• Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
• Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback.
• Be Curious . You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.

Want to Learn More About Patreon?

• Check out TechCrunch’s article about our focus on membership
• Listen to our CEO Jack and Co-Founder Sam chat with Guy Raz on NPR’s How I Built This
• Check to see if you know a Patreon teammate on LinkedIn