System Administrator

Job Description

Contentsquare is a digital experience analytics company dedicated to making the digital world more human through online experiences that respect the user’s time, privacy, and ability. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 70 nationalities in offices across the world, including New York, London, Paris, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more. Since the beginning, we’ve developed a reputation for helping leading companies better understand and build trust with their customers. In that time, we’ve been recognized by Frost & Sullivan as a Global Company of the Year, and by Wired Magazine as one of Europe’s hottest startups. In May of 2021, we raised $500M i n Series E funding, but we’re not stopping there. To reach our ambitious goals for the future, we will be nearly doubling the size of our global workforce in the next 2 years. Want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world! #WeAreCSquad In a few words: As a System Administrator, you will be part of the corporate IT Team in Paris. Your expertise will apply in the never-ending optimization and automation of the digital work environment of Contentsquare employees. Not only will you be responsible for delivering top-notch technology right in the hands of your coworkers, but you will also make sure their devices and tools are always up to date in a secure environment. This position will be in a close collaboration with the Helpdesk manager, who will have the reporting of tickets and issues making them strategic topics to be addressed. On a typical day, you will: o Help with functional scoping, validation of needs, workshops, technical recommendations, drafting of specifications o Design, test, deploy and maintain collaborative tools o Define a strategy that will allow to maintain an automated and hassle- free onboarding/offboarding/working experience Reporting : Being able to provide an estimation of tasks and sub-tasks. You will be asked to schedule and summarize deliverables, communicate updated status of the on-going projects o Define process for the helpdesk to be able to perform first-line support, technical checks and maintenance actions on the platform. We’d love to meet you: o You know at least one of the following MDM : Workspace One UEM (Airwatch), JAMF, Intunes, Landesk or similar o +3 years experience as a Digital Workspace or Collaborative Tools Engineer o Previous experience in SaaS applications and their APIs (Zoom / Slack /GoogleWorkspace / Jira). o You know of to deploy and maintain infrastructure in one of the following Collaboration platform : Office365, Google Workspace o You know at least one scripting language (Python, Bash, Powershell..) o You are no stranger to some or all of the following acronyms : SCIM, SPF, SCEP, SAML, IdP GPO, DNS o Switching easily between project mode (study and scoping, high-level design) and the daily configuration and maintenance of the instances o Fluent in French & English (C1 level at least) Some examples of projects you may manage: o Implementation of a core customization and restriction package for both MacOS and Windows laptops o Design a self-service store for applications and tools o Developing and scaling up the Idp Workflow platform with the all SaaS catalog o Implement license assignment and un-assignment system based on usage o Consolidate employee information across all collaborative tools Why you should join Contentsquare - Our clients, partners and investors love our industry-leading product - We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits - We are a fast growing company with a track record of success over the past 10 years while also operating with the agility of a startup, which means a huge opportunity to make an immediate and lasting impact - We’re human first. We hire talented people and provide them with the trust, resources and flexibility to get the job done To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are some we’d like to highlight: - Virtual onboarding, Hackathon, and our annual kickoff trip on a global basis! You have the opportunity to interact with our global colleagues - Generous paid time-off policy (every location is different) - Immediate eligibility for birthing and non-birthing parental leave - Wellbeing allowance - Home Office Allowance - A Culture Crew in every country to organize regular outings such as game nights, movie nights, and happy hours We offer many benefits in various countries -- ask your recruiter for more information Uniqueness is embedded in our DNA as one of our core values. We welcome everyone to apply. Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. Apply for this job