Senior Manager, Public Cloud Operations

Job Description

Xylem |ˈzīləm|

1) The tissue in plants that brings water upward from the roots;

2) a leading global water technology company.

Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water is used, managed, conserved and re-used. Our international team is unified in a common purpose: creating advanced technology and other trusted solutions to solve the world’s water challenges. We are committed to creating an organization of inclusion and diversity, where everyone feels involved, respected, valued and connected, and where everyone is free to bring their authentic selves and ideas.

If you are excited and passionate about helping us #letssolvewater, we want to hear from you!

The Role: Xylem is seeking candidates with interests in managing multiple highly technical teams that support both public cloud applications and private cloud data centers. As a member of the Data Center Operations team, you will be responsible for a team that provides support to peer teams that utilize our public cloud hosted providers such as AWS and Azure. You will also manage a team that supports Linux servers in both public and private cloud data centers. In this role, you will have opportunities to continue the push towards Infrastructure as Code and utilize a wide range of common tools to support environments through automation including Terraform and Ansible. The successful candidate will have demonstrated the ability to succeed in a fast paced, fluid environment, while ensuring initiatives are met. If you are excited and passionate to work on state-of-the art technology trends, we want to hear from you!

Essential Duties/Principal Responsibilities:

• Manage team responsible for public cloud operations
• Manage team of Linux engineers that support both public and private cloud environments
• Manage team workflows using agile concepts for scrum and sprints
• Maintain high availability and elasticity requirements in public cloud environments when required by applications
• Understand and manage disaster recovery operations including and documentation including DR drills
• Manages vendor relationship as needed to maintain support contracts, purchasing of required software and hardware and roadmaps for advances in technologies
• Collaborate with peers in other departments to resolve problems
• Work closely with security operations to maintain proper security posture for supported environments and applications
• Travel periodically to work with customers
• Travel periodically to work in private cloud data centers
• Participation in Xylem Watermark volunteer activities

Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification:

• 5+ years of relevant experience
• Bachelor of Science in Computer Science (or similar), or equivalent experience
• Master’s degree in computer science (or similar), or equivalent experience is preferred
• 2+ years’ experience with AWS or similar cloud provider
• Experience supporting production workloads in a Linux environment
• Experience supporting production workloads in a Windows environment
• Experience with monitoring tools Datadog, Nagios, or a similar tool
• Experience with Docker, Kubernetes or similar technologies in a production environment is required
• Experience with Git based source control tools
• Experience using common Microsoft Office tools to review, create and update reports
• Experience with AWS (Amazon Web Service) and similar cloud providers like Azure is required
• Ability and desire to learn new skills quickly
• Effectively communicate issues and resolutions to all levels of the organization

Preferred Qualifications:

• Experience with CI/CD tools such as Jenkins, GitLab or Bitbucket Pipelines is preferred
• Experience with configuration tools such as Ansible or Terraform is preferred
• Experience with programming languages such as Python or a similar language is preferred
• Experience with Docker, Kubernetes or similar technologies in a production environment is preferred
• Experience managing Jira Projects and scrum boards is preferred
• Red Hat certification(s) are preferred.
• AWS Architect Associate certification or higher (or Azure equivalent) is preferred
• Previous experience supporting and maintaining enterprise-grade operational applications such as Red Hat Satellite Server, Ansible AWX / Tower, and Red Hat Directory Services is preferred

We Offer You More Than Just “A Job”

• Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.
• Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.
• Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.
• Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

Physical Demands/Work Environment:

(The physical demands and work environment described here are representative of those an employee encounters and must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Regularly required to sit or stand, reach, bend and move about the facility
• Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
• Standard weekly job hours: 40 hours

Xylem is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Further, if the Company determines this role may be performed in or from Colorado, the salary range is $144,000 - $205,000 plus bonus. Final compensation will be dependent on various factors such as location, qualifications, certifications, relevant work experience and other factors, consistent with applicable law. We offer a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.