Senior CloudOps Engineer (Configuration, DevOps)

Job Description

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU!

What we're looking for:

You are an aspiring software engineer with a keen interest in growing in a DevOps team.

Position Overview

DevOps is seen within the software industry as an up and coming field which is key to performance and the rapid delivery of software products.

The DevOps Core Tools Team is a globally distributed team supporting the IT infrastructure, application services and tools essential to the Citrix Engineering Teams worldwide. We are applying DevOps principles in the support of the internal services we run within Citrix.

Our responsibilities are primarily inward facing services, typically off the shelf tools, such as:

• build and continuous integration systems
• source code management systems
• issue and project tracking
• knowledge management systems
• static code analysis tools

The remit of the team is to stay ahead of the software developers by finding new ways to make the software development and delivery process more efficient. We own and run our own Hypervisor VMs, storage arrays and servers to maximize flexibility and performance, as well as leveraging cloud hosted infrastructure.

You will report to the Manager of Development Operations and requires collaboration with members of DevOps and Engineering.

You are expected to assist with ensuring system uptime and responsiveness of the mission critical tools used by engineering. You’ll work closely with development responding to feature requests or bug reports.

You are expected to help develop, test, troubleshoot, maintain and debug the tools and services operated by the team. This is a role that is seen as a pillar of productivity where your work can impact 1000’s of Citrix employees on a daily basis.

Responsibilities

• Helps with the evaluation of new tools with the aim of improving the productivity of software development within Citrix
• Installs and tests new services, typically with web based front-ends and SQL database back-ends, running on Linux
• Fine tunes, customizes and extends off the shelf applications
• Expected to grow to become an expert in one or more production services/tools and provide guidance to software developers on how they can be customized and used
• Supports and maintains always available services with minimal downtime
• The role will require being part a globally distributed team who operate an on-call rota in order to ensure services are available 24x7
• Where necessary, develops new internal tools and scripts
• Develops and supports continuous integration, build and deployment systems
• Learns principles of continuous work practice improvement. Finds ways to improve own work as well as the efficiency of all developers across Citrix.
• Develop and debug Jenkins pipeline code base written in Groovy.
• Coordinates own development activities on routine work and cooperates with other team members on technical aspects related to larger projects

Basic Requirements

• Bachelor’s degree or equivalent in computer science or a related field; equivalent experience may be substituted for formal education
• Broad and up to date IT skills
• Understands Software Development processes and process improvement
• Experience in a high level programming language, preferably Python
• Knowledge of Linux as a user/administrator, proficient with the Linux command line
• Experience in source code management, especially git
• An interest in maintaining & running complex software systems
• A quick learner with an interest in a wide variety of development technologies/tools
• Self-starter, able to work as a sole contributor on small projects, or as part of a distributed team on larger projects

Preferred qualifications

• Knowledge of virtualization and cloud computing, XenServer, AWS or Azure
• Experience with automation tools, such as Ansible, Chef or Puppet
• Continuous Integration and automated testing, e.g. Jenkins or TeamCity, Artifactory
• Implementing and supporting high availability IT systems
• An understanding of networking and data communications
• IT monitoring systems such as Zabbix
• A basic understanding of SQL databases
• Windows Administration would be a plus

What you’re looking for:

Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work. If you’re driven, passionate and curious, we invite you to make a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

Functional Area:

About us:

Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

Citrix uses applicant information consistent with the Citrix Recruitment Policy Notice at https://www.citrix.com/about/legal/privacy/citrix-recruitment-privacy-notice.html

Citrix welcomes and encourages applications from people with disabilities. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or email us at [email protected] for assistance.

If this is an evergreen requisition, by applying you are giving Citrix consent to be considered for future openings of other roles of similar qualifications.