Business Analyst

Job Description

Why You'll Love Cisco

Everything is converging on the Internet, making networked connections more relevant than ever before in our lives. Our employees' progressive ideas impact everything imaginable - from entertainment, retail, healthcare, and education, to public and private sectors, sensible cities, thoughtful cars, and everyday devices in our homes. Here, that means you'll take creative ideas from the drawing board to powerful solutions that have real world impact. You'll work with Cisco leaders, partner with experienced mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be inspired

It's an exciting time to be at Cisco! As we work together to lay the foundation for Cisco's future, the Global Partner Organization (GPO) is more important than ever in helping Cisco and our partners deliver continued growth and profitability. Our ecosystem of more than 65,000 partners all over the world delivers more than 85% of Cisco's revenue, and partners will play an increasingly vital role in helping us enable our customers as they strive to become digital businesses. Business facing finance team supporting Partner finance for APJ region.

What You'll Do

Be part of the Legal Technology Solutions (LTS) team in the Legal Operations Department that enables simplified experiences by delivering user request-driven, innovative, connected, and scalable technology solutions for the Legal Department.

As a Business Analyst, you will be a strong player in performing a centralized innovative legal technology roadmap. You have substantial experience designing and implementing innovative solutions to simplify, modernize, automate, and enhance existing legal requirements and satisfy future needs. You will also support portfolio management with the goal of continuous improvement and empower our legal partners with well-rounded and proactive insights, all through best-in-class service.

You will work and partner with team members inside the Legal Department and the broader Cisco business to help implement solutions that help drive Cisco's new business initiatives and continuously improve the legal support for those efforts.

Who You'll Work With

Engage with the Legal, IT, Supply Chain, Channels, Sales, and other Cisco business functions to implement the key technology initiatives and outcomes for the Legal Department. You will collaborate with a team of business analysts and project managers to define business requirements, provide effective solution development, conduct and manage testing, roll-out, and normalization, and partner with Legal and business customers to drive adoption of new capabilities.

Who You Are

You have a passion for enabling innovative and user-friendly tech solutions to meet our customer's needs, a desire to gain exposure to all aspects of a successful legal technology portfolio, and a willingness to drive focused execution on continuous improvement cycles.

The Primary Responsibilities for this role:

• Manage customer involvement for tool and legal platform design, testing, and program roll-out

. Conduct business process analysis, scope assessments, and preliminary cost/benefits/gap analyses for business initiatives.

. Highly experienced in identifying policy violations, analyzing, and proposing risk mitigating design solutions.

. Ability to translate work processes into precise business requirements, epics, and user stories.

. Successfully plan, implement, test, and enable new features or enhancements for new or existing applications.

. Serve as a liaison between the business, cross-functional teams, and IT to provide technical and business solutions that meet user needs.

. Conduct training and knowledge transfer sessions to worldwide business teams.

. Ability to efficiently handle work that crosses across inter-related business teams and tools.

. Ability to access data from repositories using SQL queries to analyze large datasets and determine trends, opportunities, alarming issues, and hidden patterns. Experience building Tableau dashboards as needed.

Desired skills:

• Minimum of 2-3 years of program management experience in a professional business setting.
• Experience in the technology industry or legal, sales or financial control environments is a plus.
• Excellent communication and presentation skills and comfort with executive-level engagements.
• Ability to write cohesively and concisely.
• Technical proficiency in recognized tools and necessary analytical programs.
• Awareness of cross-cultural and diverse geographic business protocols.
• Demonstrable ability to reconcile conflicts, analyze business operations, and help define action plans to address identified risks and areas of improvement.
• Highly organized and able to multi-task, with attention to prioritization and execution to closure.
• Ability to work independently but collaboratively, with a high energy, versatile and fun team of professionals.

Minimum Qualifications

Requires BS/BA degree or equivalent experience

8-10 years relevant experience in running and performing technology projects in the Legal, business process re-engineering, and architecting cross-functional solution design

Excellent knowledge of Cisco's technology ecosystem and legal and compliance processes is strongly desired

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us thoughtful cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.

We are leaders with vision, tech geeks, pop culture aficionados, and we even have a few purple haired thoughtful persons.

Why Cisco

At Cisco, each person brings their unique talents to work as a team to make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Thoughtful Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Social media trends enthusiast? Many of us are. Be you, with us! #WeAreCisco