Job Details
Location:
Cleveland, Cuyahoga County, Ohio, USA
Posted:
Dec 01, 2021
Job Description
The BrightEdge Enterprise team is looking for a seasoned SEO vet to support customer platform adoption/usage, strategic consulting and internal team support as a Subject Matter Expert. This role will be integral to our Customer Success teams in client support, renewals and expansion. While previous BrightEdge experience is a plus, key traits of ideal candidates including thriving in a team environment, delivering on their role as an SEO expert while helping with sales motions and communicating complex topics to less technical customers. Team members will have the fantastic opportunity to work with national and global brands across all industries and business models.
What You Will Do:
- Align with the customer’s business initiatives and desired outcomes to drive the ideal, customized BrightEdge platform configuration
- Develop trusted relationships with decision-makers in our customer accounts and understand their strategic goals to provide meaningful consultation that drives successful outcomes including reports and presentations
- Support customers in their use of BrightEdge to further content creation and optimization for organic search, technical SEO, authority building and promotion, keyword and competitive research
- Function as a technical advisor for the customer pertaining to both SEO and the BrightEdge platform and products
- Play a pivotal role in running customer demos and trainings for both BrightEdge platform and SEO industry best practices and updates
- Attend and support team on-site customer meetings as appropriate with business needs adhering to safety travel policies
- Drive customer-driven innovation by championing customer use cases
- Execute out-of-platform analyses to review customer opportunities for SEO-related initiatives
- Ensure customer adoption of emerging BrightEdge product offerings
What It Takes To Be Successful:
- Bachelor’s Degree required
- 5+ years of SEO experience required
- Thorough understanding of digital marketing and appropriate strategies, technologies and trends
- Possess command and working knowledge of multiple technologies across the MarTech landscape related to Digital Marketing including analytics, Content Management Systems, CRM, tracking codes, HTML code, APIs, data visualization, etc.
- Deep knowledge of and exposure to both Content and Technical SEO across various industries and scenarios
- Prior experience with BrightEdge platform a plus
- Agency experience is a plus
- Strong presentation skills and credibility with C-level executives
- Excellent verbal and written communication skills
- Team-winning mentality
- Proven ability to work and thrive in a fast-paced, results-oriented hands-on environment
- Flexible and agile growth mindset
- Strong proficiency in Excel and PowerPoint
- Willingness to travel when necessary and safe
More About The Role:
- Collaborate with the SAM and CSM teams (PODs) to convey how the BrightEdge platform plays a key role in executing Digital Marketing initiatives
- Spearhead thought-leadership around relevant industry developments and the BrightEdge Tech Stack
- Maintain a pulse on SEO-industry news and trends
- Function as a technical advisor for the internal Enterprise team members pertaining to both SEO and the BrightEdge platform and products
- Collaborate with teammates to investigate customer’s SEO-related issues and provide impactful solutions by researching and analyzing the BrightEdge platform and external data sources
- Align with the CS team to execute quarterly customer success plans
- Assist BrightEdge customer champions to secure budget for renewals
Benefits & Perks:
- Continuous and Ongoing Training
- Defined Career Paths
- Competitive Compensation Packages
- Medical, Dental, and Vision Insurance
- Happy Hours and Team Building Events
- Free Friday Lunches and Fully Stocked Kitchen
- 15 Flexible PTO Days plus 8 Paid Holidays Annually
- Option to work from home on a full-time basis
BrightEdge is widely recognized as a global leader in enterprise Search Engine Optimization (SEO) and Digital Marketing. BrightEdge has thoroughly redefined the concept of SEO by developing an award-winning platform that precisely measures and optimizes marketing content in real-time across online channels. The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.
Your Future at BrightEdge Do you want to work with some of the most innovative brands? Customers across more than 80 countries and all industries trust BrightEdge to modernize their digital marketing stack for today’s transforming world.
About BrightEdge BrightEdge is widely recognized as a global leader in SEO and Digital marketing. The most innovative customers across more than 80 countries trust BrightEdge to modernize their Digital Marketing stack for today’s digital world. We are helping thousands of organizations, including many of the world’s largest companies, transform their businesses and drive more revenue. The continuous innovation of our product is supported by what we believe to be our most valuable assets: our people. Our employees are industry experts at the forefront of digital transformation. Come join us and help us share the future of SEO.
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