Bank Operational Risk Principal (Remote Work Available)

Job Description

Purpose of Job

Responsible for driving and overseeing the organizational health of the Bank Operational Risk Management (BORM) program as it continues to mature its processes and advance its governance and oversight capabilities. Partners with first line Bank executives, Bank Compliance leadership, and other key stakeholders to drive strategic alignment of the BORM program with the Enterprise Operational Risk Management (EORM) program. Enables governance and consistent oversight of various Bank processes and controls leading to effective management and reduction of operational risks in alignment with the company’s risk appetite statement. Leverages industry expertise, data analytics and insights, and best practices to build fit for purpose sustainable outcomes / solutions as well as to provide effective challenge to senior leadership up to and including the CORO and CRO to enable a strong risk management culture.
(Remote Work Available)

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

USAA Careers – World Class Benefits (31 seconds)

• Leads and develops strategy to drive consistency and maturation of BORM and EORM (policies, standards, execution) and improved quality of risk output. Provides direction on highly complex and unique Bank operational risk issues.
• Leads efforts to complete regulatory responses with urgency and a high degree of quality (Consent Order, Examinations, etc.) while ensuring appropriate communication and collaboration with impacted stakeholders. Interacts with regulators and internal and external auditors as main point of contact related to bank operational risk management related issues and requests.
• Serves as a key advisor and consultant to the Bank Operational Risk Management executive on risk management and mitigation efforts, a proxy / delegate in senior leadership forums as appropriate as well as a point of contact for federal regulatory agencies on operational risk management issues.
• Drives remediation efforts by leveraging industry-leading subject matter expertise and experience to prioritize, strategize, and build consensus within the team and senior management (Audit findings, MRA’s, etc.) across various departments.
• Enhances and expands Bank ORM’s engagement in PRCI and RCSA activities at the Bank and effectively communicates programmatic changes from FLOD and Enterprise Risk teams. Identifies gaps and develops strategic solutions to resolve.
• Develops efficiencies and strategic improvements to Bank ORM-wide programs (Risk Monitoring, Effective Challenge, KRI’s, RAMs).
• Leads collaborative engagements and creates best practices across the Bank ORM vertical product-aligned teams and the horizontal risk-aligned teams to ensure proper identification of risks and emerging trends.
• Responsible for the development and delivery of training to build technical and business acumen within the Bank ORM organization.

Minimum Requirements:

• Bachelor's degree; 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 10 years of experience applying Operational Risk frameworks in a financial services and/or banking industry to include 6 years of specific operational bank risk management experience and accountability for highly complex projects/initiatives with significant impact.
• Executive-level business acumen in the areas of Bank operations and Bank industry practices
• Experience interacting with legal counsel, auditors, regulators, and examiner
• Demonstrated strategy development and thought leadership within Bank Operational Risk.
• Experience applying Operational Risk subject-matter expertise to produce innovative solutions for work deliverables.
• Mastery of Bank Operational Risk consulting skills to include gathering and synthesizing business requirements and communicating and/or facilitating constructive opportunities to a variety of audience levels.
• Experience collaborating with key resources and stakeholders, influencing decisions, and managing work to achieve strategic goals required.
• Ability to influence stakeholders across the enterprise.
• Demonstrated ability to connect business deliverables with enterprise objectives and strategy.
• Experience presenting to senior management-level audiences and committees with ability to quickly summarize and communicate complex topics.
• Demonstrated experience in applying operational risk frameworks such as risk governance, control effectiveness measurement, process, risk and control analysis, and risk management coverage plan (monitoring, assessment, and testing).
• Strong track record of driving change across risk areas, risk tools, asset classes and processes
• Extensive experience in driving successful implementation of programs within an operational risk function.
• Understands not only the theory of an effective operational risk management program, but has experience applying the theory and driving impactful results.
• Demonstrated ability to manage and drive multiple remediation activities to completion timely and with high degree of quality.

Preferred Experience:

• Prior experience driving change in an Operational Risk team’s maturity;
• Subject matter expertise in applying governance frameworks and Regulator expectations in a practical manner;
• Subject matter expertise in consumer banking products and regulations;
• Demonstrated experience in operating with senior committee structures and explaining complex content in a clear, logical manner;
• MBA.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117200- $24000**(this does not include geographic differential it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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Relocation assistance is available for this position.