Associate Director, Private Capital Services

Job Description

What is the opportunity?

RBC Investor & Treasury Services, Malaysia is a center of operational excellence supporting 10 countries across three geographic time zones. RBC I&TS’s Private Capital Services delivers specialist corporate fund administration, fund accounting, transaction management and shareholder services to Private Equity, Real Estate, Infrastructure Funds and other Private Capital Services Structures.

The Associate Director, PCS Malaysia, is responsible leading day to day operations across the department’s key activities: PCS Fund Accounting, Transaction Management and Shareholder services, and for overseeing and assuring the disciplined execution of critical client service delivery, people, continuous improvement and risk and control initiatives.

Region: Luxembourg

Working hours: 3 :00pm - 12.00am or 4:00pm - 1:00am

What will you do?

• Responsible for the day today management of the PCS teams within the department, including direct management and responsibility for a subset of those teams
• Fostering a client mindset throughout the team to ensure delivery of the services to internal and external clients within prescribed timeframes with a high level of quality
• Ensuring day to day operations are efficient and productive
• Lead continuous focus on quality, efficiency and risk mitigation programs through effective employee management and continuous development of the most efficient and effective organisational structure for the team, with a focus on risk mitigation
• Support and lead recruitment and team development to assure the continuing capability and capacity required to enable disciplined best execution of all client focused initiatives, to include hiring, people development, team structuring, workflow oversight, and change and onboarding tracking and stakeholder management
• Origination, refinement and assuring disciplined execution of improvement and other initiatives support the objectives of Client Operations, Malaysia
• Ensure across the department satisfactory compliance with all audit and that regulatory requirements and key service level agreements are met

What do you need to succeed?

Must-have

• As a guideline to ensure a reasonable time is spent in a role, you are expected to have at least 12 months of service in your current role for any lateral move
• Minimum 10 years in relevant financial service expertise with at least 5 years in a management role
• Deep operational Management experience and expertise
• Good knowledge about Fund/Trust Industry and Financial Markets in general and familiarity with illiquid asset classes such as real estate, private held equity and private debt in an administrative or accounting environment
• Prior exposure to Operational Risk and the corresponding risk monitoring tools
• Exceptional people management and development credentials

Nice-to-have

• Private equity or real estate fund administration expertise within an industry or professional services environment
• Business administration or professional qualification (e.g. accountancy)
• Cross-border operating model and transitions experience
• Project management experience, with an emphasis on operational enhancement

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• A world-class training program in financial services
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit rbc.com.

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Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

JOB SUMMARY

City: Cyberjaya
Address: Wisma RBC, Block 3544, Persiaran Apec, 63000, Cyberjaya, Selangor, Malaysia
Work Hours/Week: 40
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Monthly
Required Travel (%): 0
Exempt/Non-Exempt: N/A
People Manager: Yes
Application Deadline: 02/28/2021
Req ID: 433209

Posting Notes: