Operations Quality Manager

Job Description

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The Operations Quality Manager is responsible for Rockford EPS Quality Inspection Teams which comprise of the Outline Inspection, Receiving Inspection, and Quality Clinic Teams. They will be responsible for leading and managing the supervisors for these areas to ensure we meet daily quality and delivery goals. They will also develop strategies and execute them to improve these areas and ensure they align to company goals for operational excellence.

Primary Responsibilities:

• Manage and lead a team of Quality Supervisors and ensure execution of daily priorities to meet customer expectations for quality and delivery.
• Work with Quality Engineering team on proactive quality measures.
• Develops and implements Quality Assurance plans, strategies, guidelines, policies, and processes to ensure the achievement of Quality targets.
• Manages projects and processes to ensure areas and overall quality is continuously improving.
• Provides production process analysis, ensuring quality standards are met and making recommendations for key quality improvements.
• Manages collection and analysis of quality information from multiple sources for the development of quality strategy and programs.
• Reviews quality improvement processes to ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes.
• Provides feedback on quality issues arising from inspection fields to ensure continuous improvement and quality achievement and leads root cause analysis and corrective action planning/implementation to correct product and process nonconformance.
• Support the Quality organization as a member of the Operations Quality Management team

Qualifications

Basic Qualifications:

• Bachelor’s degree and 8 years of prior relevant experience OR
• Advanced Degree in a related field and minimum 5 years’ experience OR
• In absence of a degree, 12 years of relevant experience is required
• Engineering/Other Technical Positions: Bachelor’s degree (typically in Science, Technology, Engineering or Mathematics (STEM)) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations
• US Citizen is required

Preferred Qualifications:

• An understanding of Aerospace Quality Procedures, Quality Management Systems, AS9100 and Regulatory Agency Requirements.
• Demonstrated ability to interface with all levels of management and external customers.
• Prior supervisory experience is preferred.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

We make modern flight possible for millions of travelers and our military every second. Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

You could be a great fit for our Quality organization if:

• You take immense satisfaction and pride in the quality of your work.
• You’re the first to point out opportunities for continuous improvement (even outside of work...not at all to the annoyance of your friends and family).
• You understand the absolute importance of adhering to compliance...all while making your customers proud by achieving a zero-defect quality delivery plan.

OK. We got it. You live and breathe Quality. So do we! For us at Collins Aerospace, quality is personal. People’s lives and safety depend on the quality of our products. From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space – what we do matters, every day. If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero-defect parts.

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation: inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement
• Life insurance and disability coverage
• Optional coverages you can buy: Pet Insurance, Home and Auto, additional life insurance, accident insurance, critical illness insurance, group legal
• Ovia Health, fertility and family planning
• Employee Assistance Plan, including up to 5 free counseling sessions
• Redbrick - Incentives for a Healthy You
• Autism Benefit
• Doctor on Demand, virtual doctor visits
• Adoption Assistance
• Best Doctors, second opinion program
• And more!

Note:

• Background check and drug screen required (every external new hire in the U.S.)
• Drug Screen only performed on re-hires who have been gone for more than 1 year

Apply now and be part of the team that’s redefining aerospace, every day.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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