Food Safety & Quality Assurance (FSQA) Technician

Job Description

About HelloFresh...

At HelloFresh, we want to change the way people eat. Over the past 10 years we've seen this mission spread around the world and beyond our wildest dreams. Now, we are the leading global company in the meal kit delivery market.

So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of encouraged and empowered home cooks that expands across the globe. We are one of the fastest growing meal kit businesses and are active in 16 different countries across 3 continents. In Canada, our growth trajectory and expansion has been phenomenal. We have launched facilities across the country and have recently added Chefs Plate to our team!

We are proud of our collaborative culture. Our diverse FreshFam enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

If you would like to join a dynamic and highly motivated team and work in a high-growth industry where you can have an impact and make a difference every single day, then join us!

About The Role:

We are looking for a Food Safety & Quality Assurance Technician to act as the first checkpoint in the effective food safety and quality assurance system. You will be responsible for monitoring a variety of processes to ensure our customers have an amazing experience when opening a HelloFresh box. Reporting to the site FSQA Manager, you will work closely with the Production and Receiving teams to uphold our FSQA standards at the distribution center. This will involve quantitative measurements, environmental and product sampling, inspection of incoming raw materials and observation of the production process.

You will:

• Complete monitoring activities and maintain accurate reports and records (ex. GMP records, temp logs);
• Be involved in quality control activities, such as intake, WIP and finished production inspections;
• Perform pre-operation and sanitation monitoring of the food processing environment and equipment;
• Deliver FSQA training to new and existing associates;
• Conduct environmental monitoring and equipment calibration verification;
• Create tickets when escalations are required for product non-conformances;
• Work with the Quality & Technical team to conduct sensory and microbiological shelf life studies;
• Maintain clear and concise communication with the Operations, Procurement and Logistics teams;
• Uphold HelloFresh’s protocol for achieving the highest level of food safety and quality assurance.

At a minimum, you have:

• Post-secondary education in Biological, Chemical or Food Sciences or equivalent experience;
• 1+ years in a food safety or quality assurance role in the food, cosmetic or other regulated industry;
• Understanding of HACCP principles, the Safe Food for Canadians Regulations and GFSI schemes;
• Familiar with MS Office, Google Apps and comfortable learning and using new technology;
• Flexible with working hours for business requirements, including early morning, overnight and weekend shifts;
• Comfortable working in a cold environment, standing and walking for duration of shift and able to lift up to 44 pounds;
• Team player who is comfortable collaborating with other departments but also working independently;
• Comfortable working in a deadline-driven and fast-paced environment;
• Strong written and verbal communication skills
• Passion for food is a must!

Why you'll love it here:

• A competitive salary and company benefits.
• 75% discount on HelloFresh and Chefs Plate boxes.
• High impact work to help feed thousands of families in Canada
• We want to see you grow - we support your career progression and provide learning and development opportunities.
• We take our work seriously, but we don't take ourselves too seriously. You’ll work with fun, energetic, and supportive teams.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

You are welcome at our table.

At HelloFresh, we are committed to building and nurturing an inclusive community for our employees. We value diverse skills and experience, and strongly encourage applications from our Black, Indigenous, and People of Colour (BIPOC) community, as well as people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

HelloFresh is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request, we will provide accommodation for candidates at any stage.