Director, Marketplaces in London, England, United Kingdom at PayPal

Job Description

Job Description

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. We’re a purpose-driven company, and our beliefs are the foundation of how we conduct business every day. We’re guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Collectively, these values inspire us to work together as One Team with our customers at the center of everything we do, and to take care of ourselves, each other, and the communities in which we live and work. We challenge the status quo, ask questions, and find solutions. Join us as we enable the hopes, dreams, and ambitions of millions of people around the world.
The Marketplace SME team is an important part of the PYPL sales org, whose overall goal is to grow and strengthen PayPal Marketplace merchant partnerships, drive increased revenue for the Marketplace and PayPal, and support overall adoption of PayPal’s payments solutions in the marketplace. This role is responsible for taking a pro-active role in growing and protecting the business of some of our most important Marketplace customers (“Core MPs”). This role will focus on Core Marketplaces that are domiciled in Europe or Rest of World. Specifically, this role will be one that is a ‘Subject Matter Expert’ as it relates to the unique needs of marketplaces. It will focus in all areas that are important to marketplaces and their sellers including but not limited to payments, growth, shipping, payouts, billing, check-out, product, marketing, credit, risk and regional regulations. This role will partner very closely with the Enterprise Sales team in both a reactive and proactive manner. The Core MP SME will be on hand for any deals whereby the assigned account executive asks for SME support and will be in parallel mining the Core Marketplaces for new opportunities and passing those leads to the Enterprise Sales team to work to completion.
Responsibilites:

• Identify growth opportunities within the marketplace portfolio through full stack product integrations, unbranded processing, payouts, credit, risk as a service, or other strategic priorities.
• Co-selling with the Enterprise Sales team to help drive new opportunities to close either by the passing of qualified leads to the Enterprise sales team or in supporting the account executive in an active negotiation.
• Act as the voice of the customer: learning our customers’ pain points and wish list; understanding their priorities and urgency, ensuring that this is shared with the adjacent PayPal business units
• Close coordination with product, technology, analytics, operations, marketing, credit, risk and professional services teams to ensure that we are meeting the needs of our Core Marketplaces
• Fiercely competitive in a highly competitive space; able to operate defensively e.g. being highly aware of competitor moves in an account, and structuring deals to secure PayPal prominence
• Ability to effectively communicate with executives as well as all other internal and external stakeholders, regardless of role or level
• Facilitate strategy meetings between senior management teams as appropriate
• Able to operate in an environment defined by adversity and without direction to create structure, definition, and clarity of purpose
• Strong communication skills and the ability to articulate business and technical concepts to cross-functional audiences

Requirements:

• min. 8+ years of experience selling complex payments solutions to Fortune 1000 companies.
• Proven knowledge and experience working with or selling to Marketplaces and navigating the EMEA regulatory landscape.
• Deep experience working with C-level executives and decision makers.
• Proven consultative sales abilities and the ability to work well in a matrixed environment, collaborate across multiple departments and influence all levels within an organization.
• Strong analytical skills with ability to develop value-driven narratives and ROI-based proposals.
• A self-starter with consistent track record of exceeding quota targets.
• Ability to apply structure to unstructured environments
• Has the unique ability to build trusted relationships while still pushing for results
• Proven people management experience including the ability to influence in a highly cross functional team
• knowledge Marketplace payment a plus

For more than 20 years, PayPal has remained at the forefront of the digital payment revolution. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, our open digital payments platform gives PayPal’s 400 million active account holders the confidence to connect and transact in new and powerful ways. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying, or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].
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