Engineering Services Coordinator

Job Description

About the role

We’re looking for an enthusiastic, thoughtful and organized coordinator to join our Chime’s Engineering Services group. This person will help execute on the day-to-day needs of initiatives driven through Engineering Services, including scheduling, closing communication loops and streamlining processes.

Engineering Services is an internal service provider to the broader technology organization. Our teams provide services ranging from the deeply technical to the people-focused, including incident response, mentorship programs and new hire onboarding.

As our Engineering Services Coordinator, you’ll work closely with Engineering Services managers to administer and coordinate several of our programs. In addition, you’ll have the opportunity to identify gaps and bottlenecks, and work to brainstorm and improve processes.

This role cannot be performed in the state of Colorado.

In this role, you can expect to

• Schedule new hire engineer onboarding sessions and coordinate participation of onboarding session presenters, hiring managers and new hires.
• Write operational documentation like program overviews and checklists for supporting our programs
• Scheduling Incident Reviews, follow up with teams & managers on review progress and completion
• Monitor Slack to direct Chimers to Engineering Services documentation and teams
• Run surveys to collect feedback

To thrive in this role, you have

• Worked with engineering organizations in a support capacity such as an executive assistant or operations role
• Experience working as part of a fully distributed team or organization
• A knack for making participation easy for stakeholders with very busy schedules and shifting priorities
• Excellent verbal and written communication skills with the ability to interact effectively with team members, engineering managers, engineers and cross-functional teams
• Proficiency with GSuite
• Interest in learning new technologies like Airtable.

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances.

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 📝 Quarterly stipend to spruce up your home office
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days
• 🖥 Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.