Product Manager, Growth

Job Description

About the Role

The Growth team is on a mission to get our product in the hands of the next 10 million members. We focus on how we can improve the experience to remove barriers for people to find and use Chime.

We are looking for a Growth Product Manager to build growth product experiences and infrastructure to accelerate the growth of our business.

We’re looking for a product manager to own our new member experience. You will drive decision-making through customer insights, quantitative analysis and AB testing. You will own the strategy, roadmap and execution of key Growth initiatives. This includes re-imagining our home screen and activation flows, evolving our new member journey framework, and identifying the next set of new features that new members need.

This job cannot be performed in the state of Colorado.

In this role, you can expect to

• Define the product strategy and roadmap to create new drivers and remove barriers for each new member to form a primary banking relationship with Chime
• Build and ship the most delightful new user experiences that showcase benefits that drive members to decide that Chime is the right primary bank for them
• Ship minimum-loveable-products that deliver a quality customer experience.
• Rapidly iterate on services using customer feedback.
• Determine KPIs and deliver measurable impact every month.
• Perform quantitative and qualitative research to identify product opportunities and prioritize your roadmap.
• Partner with compliance, engineering, design, QA, and analytics teams to build software collaboratively and inclusively.

To thrive in this role, you have

• 3+ years experience as a product manager
• Proven ability to ship high-impact products quickly, not just small features
• An owner’s mindset - you don’t shy away from the hard stuff
• Experience at a fast-growing startup in a cross-functional environment
• Passion for our mission: helping members lead healthy financial lives
• Strong collaboration in team environments but able to act quickly as the decision-maker
• Strong analytical skills, competence in SQL, and experience with tools for doing data analysis
• Prior fintech and/or growth experience a plus

A little about us

We created Chime because we believe everyone deserves financial peace of mind. By eliminating unnecessary fees and helping people grow their savings automatically, we’ve empowered millions of Americans to take control of their finances.

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more!

We’ve built one of the most experienced leadership teams in Fintech and were recently valued at over $25.5B. We’ve raised over $1.7B in funding from leading investors including Sequoia Capital Global Equities, SoftBank Vision Fund 2, General Atlantic, Tiger Global, Dragoneer, DST, Coatue, Iconiq, Menlo Ventures and others.

What we offer

• 💰 Competitive salary based on experience
• ✨ 401k match plus the usual medical, dental, vision, life, and disability benefits
• 📝 Quarterly stipend to spruce up your home office
• 🏝 Generous vacation policy and company-wide Take Care of Yourself Days
• 🖥 Virtual events to connect with your fellow Chimers- think cooking classes, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
• 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help create a completely new kind of banking service

We know that great work comes from great, and inclusive teams. At Chime, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If you have a disability or special need that requires accommodation, please let us know. To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.