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County Medical Educator Manager

AstraZeneca

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Job Details

Location: Cross Timbers National Grassland Field Headquarters, Wise County, Texas, 76225, USA Posted: Sep 24, 2021

Job Description

NATURE & SCOPE 工 作 性 质 及 范 围

(a) Organization structure / 组 织 机 构

Functionally reports to / 功 能 汇 报

Associate Director of MIE

Operationally reports to / 运 作 汇 报

Associate Director of MIE

Position title of subordinates/ Number of subordinate / 下 属 的 岗 位 名 称 及 人 数

7-8 County Medical Educators

(b) Key working relationships / 主 要 工 作 关 系

Internal contacts within AZ / 内 部 联 系

County Medical Affair

County commercial team (sales & Mkt.)

Other TAs and r functional departments in China Medical Affair.

Internal training departments i.e. AZU

Compliance, financial, HR & legal etc.

External contacts with organizations outside AZ / 外 界 联 系

Policy makers of county healthcare.

KOL/HCP in county

Related academic association

DUTIES & RESPONSIBILITES / 主 要 职 责

1. People management

  • Recruit the right talent for the role of County Medical Educator according to scientific or technical ability, business acumen and positive attitude.
  • Manage and drive County Medical Educator’s performance in the following objectives: accurate and balanced scientific data delivery, territory management, stakeholder engagement and interactions, project and activities.
  • Conduct 1:1 meeting/field visit to coach and review County Medical Educator’s capabilities.
  • Develop fundamental training for development of on County Medical Educator ’s capabilities initially and sustain trainings (capabilities and/or scientific knowledge) after one on one coaching if needed.
  • Retain and develop high performing County Medical Educators through ongoing development.
  • All direct reports have defined objectives and development plan.
  • Conduct performance assessment twice a year – County Medical Educator to achieve required standard on knowledge and skills (role play) to support career development – Quarterly field official assessment per County Medical Educator.
  • Spend a minimum of 60% of time coaching County Medical Educator in the field – a minimum of one day each month rising to 2-3 per month for new starters (new starter defines as new County Medical Educator role in pharma industry within 6 months).
  • Conduct monthly County Medical Education meeting to refresh training, coach and/or review quarterly County Medical Plan.
  • Achieve retention rate of County Medical Educators as per local HR retention benchmark.
  • All County Medical Educators complete required accreditation
  • Development plan for team and individual County Medical Educators are built and reviewed quarterly.

2. Planning and delivery

  • Proactively seek regional collaboration with internal and external stakeholders to build up innovative scientific partnership.
  • Work closely with the County Medical Affair Team/County Medical Advisors to develop the medical strategy that aligns County Medical Plan and provides support to the sale team or other internal stakeholders.
  • Resource optimization and organizational effectiveness - Ongoing assessment of County Medical Education Team resources to fulfil Brand requirements and unmet needs of academic development.
  • Define a specific stakeholder engagement plan for self and team that is aligned with County Medical Plan including 1:1 customer activity and CME meeting objectives
  • Ensure each County Medical Educator has their own KOL engagement plan and defined customer goals
  • Support County Medical Educators in their external stakeholder engagement by reviewing their pre-meeting objectives
  • Track team and individual delivery versus plan and adjust plan accordingly
  • Provide regular updates to organization on Delivery versus plan, variance to plan and proposed Mitigation.
  • Share insights from customer activities with organization in a timely and consistent
  • Define an KOL list that is set for the year An approved County Medical Educator KOL engagement plan that is fully aligned with Brand Medical plan and reviewed every quarter
  • Achievement of key objectives and critical KPIs reviewed on a monthly basis and mitigation defined
  • Achievement of customer advocacy scores achievement versus plan

3. Personal development

  • Develop behaviors leading to enhanced effectiveness as outlined in County Medical Educator Manager’s Competency definitions
  • Communicate, develop and role model AZ culture and AZ Values & Behaviors
  • Develop individual and team accountability
  • Identify areas for self-development and discuss developmental needs with line manager using the 70-20-10 principle (experiential learning, coaching/networking/relationship-based learning and class room training)
  • Attend & actively participate in learning programs, training, projects and meetings (where needs)
  • Knowledge of County Medical Educator Manager competency definitions
  • Demonstration of AZ Values & Behaviours
  • Execution of training post-course action plans

4. Compliance with relevant company and industry code of Conduct and also to comply with local country codes

  • Ensure self and team operate within the relevant Codes of Conduct, including GPEI and SOPs
  • Ensure self and team understand AZ policies when engaging KEEs and external stakeholders
  • 100% adherence to compliance

Job requirements /工 作 要 求

Academic / Professional qualification / 学 历 / 专 业 资 格

  • Master advanced degree in clinical medicine.
  • Or bachelor degree in clinic medicine and more than 5+ year on relevant experience of medical affairs in pharmaceutical company

Technical / skill training / 技 术 / 技 能 训 练

  • Extensive experience of Medical Affairs function with in a pharmaceutical industry
  • Extensive experience in relationship and stakeholder management
  • Project management experience

Working experience (No. of years / 年 资, Job function / 工 作 功 能, Business types / 业 务 种 类 )

  • 3+ year experience on MSL/Sr. MSL in MNC pharmaceutical company.
  • Understanding of multiple aspects within Medical Affairs
  • Understanding on local situation of county healthcare.
  • Fluent in spoken/ written English
  • Fluent Microsoft Office operation skills

About AstraZeneca

AstraZeneca, a global pharmaceutical company, discovers, develops, manufactures and markets prescription medicines.

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