Product Owner/Sr. Product Owner (Remote)

Job Description

It’s Time For A Change...

Your Future Evolves Here

Evolent Health has a bold mission to change the health of the nation by changing the way health care is delivered. Our pursuit of this mission is the driving power that brings us to work each day. We believe in embracing new ideas, testing ourselves and failing forward. We respect and celebrate individual talents and team wins. We have fun while working hard and Evolenteers often make a difference in everything from scrubs to jeans.

Are we growing? Absolutely. We have seen about 30% average growth over the last three years. Are we recognized? Definitely. We were named one of “Becker’s 150 Great Places to Work in Healthcare” in 2016, 2017, 2018 and 2019 and are proud to be recognized as a leader in driving important Diversity and Inclusion (D&I) efforts: Evolent achieved a 95% score on its first-ever submission to the Human Rights Campaign's Corporate Equality Index ; was named on the Best Companies for Women to Advance List 2020 by Parity.org ; and we publish an annual Diversity and Inclusion Annual Report to share our progress on how we’re building an equitable workplace. We recognize employees that live our values, give back to our communities each year, and are champions for bringing our whole selves to work each day. If you’re looking for a place where your work can be personally and professionally rewarding, don’t just join a company with a mission. Join a mission with a company behind it.

What You’ll Be Doing:
Evolent Health is looking for a Product Owner to be a key member of the Product team, focused on modernization of the Core Administrative Processing System. This individual will play a critical role in executing Evolent Health’s mission by defining market requirements and packaging the features into product releases.

• Serve as a product owner on an Agile development team for the enrollment domain
• Define, document, and communicate requirements for Evolent’s modernized Claims Processing Framework based on stakeholder input and research
• Translate business requirements into user stories with acceptance criteria
• Work with member of the UX Design team to integrate requirements from Wire Frames with the business requirements
• Collaborate with a cross-functional team to develop new features and enhance existing functionality
• Manage the intake of enhancements to ensure completeness of problem definition and feasibility of a solution within the existing and modernized platform
• Manage the documentation and intake of technical debt items from the engineering team to maintain a complete and prioritized backlog
• Participate in issue/risk mitigation and creative solutioning to deliver within established time and resource constraints
• Communicate effectively with relevant parties throughout all phases of development and surface project risks and changes to delivery timelines
• Drive system user acceptance
• Support creation of training and product documentation (release notes, user guides) to ensure user understanding of data and software features
• Organize and perform regular product demonstrations of new feature functionality to the stakeholder teams
• Participate in established production support process, including reproduction of reported issue and gap analysis of actual and expected functionality
• Provides direction to the Agile development team and stakeholders
• Plans and prioritizes product feature backlog and software development for the product
• Sets expectations with stakeholders and strategically plan sprint and release cycles to deliver incremental value, in keeping with the MVP model
• Works with the Product Manager to translate the roadmap features into well-defined development criteria including features, user stories, and acceptance criteria
• Work with Business domain technical leads and Engineering Technical leads to make sure all software is being built to the desired functional specifications
• Key participant in user acceptance testing (externally and internally) and systems sign-off
• Alert product managers to potential risks and issues of importance
• Exceptional communicator with the ability to coordinate and builds strong teamwork across domain level product, engineer, DTL teams through Technical Domain Forums (bringing all POs, Lead engineers, and DTLs into a consistent forum to cross collaborate)
• Ability to synthesize technical communications for executive level presentations and delivery through Executive Level Roadmap Steering Committee forums
• Competencies in disseminating product vision and strategy across teams
• Familiarity with agile scrum methodologies

The Experience You’ll Need (Required):

• Bachelor's Degree
• 2+ years’ experience in healthcare, IT business analyst, and/or product management
• Highly organized with the ability to prioritize and track multiple tasks to successful completion
• Team player that is assertive, passionate, and goal-oriented
• Interested in exploring the application of new and emerging technologies to meet business needs
• Proven track record in establishing strong relationships with stakeholders
• Excellent written and verbal communication with technical and non-technical audiences.
• Strong analytical and research skills
• Microsoft Office experience (Excel, Visio)

Finishing Touches (Preferred):

• Degree in a technical field or relevant related field
• Understanding of healthcare data formats (e.g., eligibility, claims, configuration, authorizations, clinical data) and grouper technologies (e.g., DRG)
• Prior Experience with SAS, SQL, python, or equivalent programming language a plus
• Understanding of Agile Methodologies (Scrum, SAFe, Kanban).
• Experience writing product documentation (release notes, user guides).
• Experience using JIRA and Confluence.

Technical Requirements:
Currently, Evolent employees work remotely across all fifty (50) states temporarily due to COVID-19. As such, we require that all employees have the following technical capability at their home: High speed internet over 10 MBPS and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.

Evolent Health is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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