Strategic Publisher Account Manager

Job Description

LiveRamp is the leading data connectivity platform. We believe connected data has the power to change the world. Our platform powers insights and experiences centered around the needs of real people, and in ways that keep the Internet open for all. LiveRampers thrive on building together with curiosity and humility—and have a good bit of fun along the way. We’re always looking for smart, kind, and creative people to grow our team and impact.

Mission: LiveRamp makes it safe and easy for businesses to use data effectively.

As the ATS Publisher Account Manager, you will be responsible for ensuring that our Authenticated Traffic Solution (ATS) publishers are set up for long-term success with LiveRamp. You will work to take a publisher from signature to privacy review to deployment and then
manage the publisher post-implementation. You will look for opportunities for the publisher to use additional LiveRamp addressability products, such as our Privacy Manager (CMP), our registration wall, etc. You’ll also look for opportunities to collaborate with our commercial teams to get a publisher using one of our commercial offerings, such as custom audiences or LiveRamp Safe Haven. You will be the main point of contact for publishers and are key to LiveRamp’s success by ensuring we have deep and strategic relationships with publishers using ATS.

You will:

• Strategic Publisher Account Management
  • You will be responsible for ensuring publishers successfully deploy ATS, including privacy reviews, initial implementation, and subsequent tech support
  • You will work to upsell publishers to additional addressability offerings and geographies (where applicable).
  • You will collaborate with our Commercial Leads if there’s a commercial opportunity with one of our strategic publishers
• Global Strategic Publisher Adoption
  • In addition to the US, you will work with publishers across the globe to ensure that publishers are onboarded and deployed successfully.
• ATS Enabler Support
  • You will work with our ATS enablers to help ATS enabler publishers get through privacy reviews and collaborate with product and our implementation team on ATS Enabler technical issues.

About you:

• Knowledge of the advertising technology ecosystem (DMPs, DSPs, SSPs, Ad Servers, Publishers), what they do, and how they work together
• Experience with pixel placement and implementation
• Strong verbal and written communication skills both internally and externally. Proactive, thorough, and transparent in communication - people rarely need to follow up with you. You are able to communicate effectively with technical and non-technical folks, from on the ground ops teams to executives. Able to quickly understand and decompose
  complex questions and concepts.
• Strong project management experience. Able to lead complex projects cross-functionally
• Strong critical thinking and problem solving skills
• Comfortable with and has experience working in ambiguous environments while working in a consultative manner with clients
• Startup mentality and mindset
• Process driven. Have a strong desire to create, implement, and iterate on processes that lead to a standardized and extremely positive experience for every customer
• Action-oriented and independent with hands-on experience delivering business results
• Willingness and desire to learn and adopt new skills - both technical and non-technical - in order to craft and deliver the best solutions
• Foundational understanding of both the GDPR and CCPA privacy regulations
• Willingness to provide mentorship and guidance to your team members
• Ability to travel as needed

Benefits:

• People: Work with talented, collaborative, and friendly people who love what they do.
• Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
• Work/Life Harmony: Flexible paid time off, options for working from home, and paid parental leave.
• Whole Health Package: Medical, dental, vision, and disability insurance. Plus mental health support (via Talkspace) and a fitness reimbursement up to $100 per month.
• Savings: Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead (U.S. LiveRampers)
• RampRemote: A comprehensive office equipment and ergonomics program—we help you set up your home office (Home-based LiveRampers)
• Location: Preferably NY or SF but flexible to include remote candidates as well.

More about us:

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We know that inspired teams enlist people from a blend of backgrounds and experiences. And we know that individuals do their best when they not only bring their full selves to work but feel like they truly belong. Connecting LiveRampers to new ideas and one another is one of our guiding principles—one that informs how we hire, train, and grow our global team across nine countries and four continents. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance. This position requires proof of Covid-19 vaccination due to the nature of work (i.e. required travel, etc.). California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.

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