Account Strategist Brands & Agencies, Criteo Retail Media, UK

Job Description

Who we are At Criteo, our culture is as unique as it is diverse. With offices around the world, our incredible team of 2,600 Criteos collaborates to create an open & inclusive environment. We work together to achieve our goals, push boundaries, and be impactful. All of this supports us in our mission to power the world’s marketers with trusted & impactful advertising. Overview of Retail Media At Criteo, we believe that retailers and brands can thrive in an open, fair, and transparent environment. As such, Criteo is increasing its investment in its retailer facing business that helps clients manage all aspects of their ad and audience monetization programs, also known as Retail Media. This is the placement of brand advertisements within eCommerce sites and mobile applications of retailers, as well as brand and retailer-specific ads offsite. Criteo’s Retail Media division was created with the mission to be the technology platform that powers the most efficient and measurable retail media ecosystem for the world’s leading retailers and brands. We are the leader in Retail Media worldwide, with over 100 of the world’s top retailers and many of the world’s top brands as client partners. Overview of the role We are in search of an organised and self-motivated Account Strategist to join our growing UK Account Strategy team. You will be working with some of the largest & well-known brands and agencies, taking responsibility for every element of the running of the accounts. From forecasting to creating opportunities to roll out new products and ensuring we are meeting our clients’ goals. Besides building strong relationships with our clients, your success will be measured by ambitious revenue goals and your capacity to grow your book of business. Therefore, we expect you to combine deep product and industry knowledge with strong client and relationship building instincts.

What you will do

• Provide top level strategic account management to advertisers to ensure retention and client satisfaction
• Develop and maintain strong partnerships with your clients
• Take part in client business reviews and communicate performance optimisations recommended along with the planned roadmap
• Escalate internally any issues and concerns raised by clients
• Partner closely with the support teams (Sales, AdOps, Analytics, Finance) to ensure optimal strategy and campaign setup
• Negotiate additional budgets along with upselling new products
• Maintain extensive product knowledge through internal relationships across product and client service teams
• Identify and understand trends within the Retail industry, what makes a campaign successful and apply learnings to help grow your accounts

Who you are

• Must have relevant experience in direct advertising/marketing experience, managing clients with revenue accountability
• Proven track record of analytical, problem-solving and decision-making skills
• Excellent communication (written and verbal) and presentation skills
• Self-driven, highly motivated, and confident to provide outstanding service and optimal performance of campaigns for top clients
• Ability to work in a fast-moving company
• Genuine enthusiasm for an interruptive space that is in constant motion and desire to influence through hard work, idea generation and teamwork
• Experience working in and good knowledge of eCommerce is a plus.
• Passionate about new media and how Criteo and performance marketing can define new boundaries in the online advertising industry
• Ability to navigate and collaborate with other internal departments to produce positive results for clients and the company
• Strong organisational skills, with ability to prioritise in the face of demanding time frames

#LI-PB1 #WTTJ At Criteo, we are committed to creating an environment where all Criteos feel a sense of belonging. We nourish our diversity by listening to all cultures within Criteo - and there are many. We are proud to be a global team and conscious that it takes people with different perspectives, thoughts and cultures to succeed. Criteo collects your personal data for the purposes of managing Criteo's recruitment related activities. Consequently, Criteo may use your personal data in relation to the evaluation and selection of applicants. Your information will be accessible to the different Criteo entities across the world. By clicking the "Apply" button you expressly give your consent. Apply for this job