Product Manager - Visa Payments Limited

Job Description

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of digital commerce on any device for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

By joining one of our teams at Visa Payments Ltd, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.

Visa Payments Ltd is a financial technology business that provides cross-border payment processing services to banks and payments businesses across six continents through its global network.

Individuality fuels our brand and our global team – we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa Payments Ltd and Visa Inc. respects and encourages meaningful work/life balance for everyone.

You’re an Individual. We’re the team for you. Together , let’s transform the way the world pays.

If you think you could support the Visa family by joining Visa Payments Ltd as a Product Manager , we want to hear from you.

Job Description

What’s it all about?

This role will be responsible gathering and analysing business requirements and supporting development and product teams evaluate and prioritise backlogs. This may include:

• Supporting the development of the product strategy and creating a product roadmap in-line with strategic objectives
• Defining the standards for generic features in collaboration with Visa Payments Limited and Visa Direct teams
• Defining KPIs to enable Visa Payments Limited to evaluate network product features
• Coordinating a team of Product Owners and business analysts

What we expect of you, day to day.

This role will report to the Director, Product Lead and shall:

• Analyse and document the problems and challenges of global cross-border payments
• Support the evaluation of new product or network product features by creating and improving product KPIs.
• Support the transformation of product ideas into actionable concepts, timelines, and projects whilst considering the financial implications, marketing needs, and the overall objectives of Visa Payments Limited.
• Oversee and deliver against their own functional (or Network) roadmap within own remit
• Evaluate stakeholder feedback and work with other Product managers to address concerns and identify opportunities for improvement and enhancement
• Ensure continuous improvement across the product (or Network Integration) portfolio to support revenue targets and forecasted profits with a focus on client and customer experience
• Oversee and support the delivery of new features (or Network Integrations) or enhancements
• Respond to complex issues, challenges and concerns related to product and network partner features, challenging and pushing back as required.
• Manage a team of product owners, ensuring backlog items are appropriately prioritised.
• Coordinate across cross-functional stakeholder groups and Product Managers to help make decisions that best serve strategic themes
• Review QA test results for critical and complex product features.
• Create release plans and maintain continuous release calendar.

Qualifications

Thinking about careers differently...

At Visa, we are passionate to offer our employees compelling career growth opportunities. As such, even if you do not have experience of this function there could be skills or experiences, which would transfer well. For this role, the key skills required are:

• Bachelor’s Degree or equivalent professional experience
• Substantial work experience
• More than 5 years experience in payment industry, FX, cross border payments, SWIFT payments, ACH payments, ISO20022, global instant payments schemes.
• Experience in working in technical analysis development background within payments and FI industry
• Solid but proven experience and understanding of Product Management discipline and e2e product development lifecycle
• Excellent planning, problem solving, organisation, analytical and issue resolution skills
• Proven experience working in an Agile methodology environment (e.g. SCRUM, DSDM, Lean/Kanban).
• Strong customer-facing or externally facing communication skills and technical aptitude.
• Confident working with limited direction, usually within a complex and evolving environment, to drive delivery of solutions while influencing cultural change.
• Communicate effectively and proactively with management ideas and recommendations for optimising business operations
• Ability to analyse large transactional data sets, interpret ambiguous situations, and make decisions under pressure
• Experience using various toolsets specifically Jira and Confluence
• Excellent written, oral and presentation skills and an ability to synthesise information and make clear, concise recommendations on a course of action

Additional Information

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa Payments Limited is a better place to work and a better business partner to our clients.