Developer Tools Systems Administrator

Job Description

Your Opportunity

As a Tools team member, you will be responsible for helping with the evaluation, development and configuration of various tools and applications. Our clients span the entire business but are primarily software developers, business analysts, project managers, and business partner teams that work closely with application development teams across the enterprise. The tools we support are used every day by Schwab’s software development community and include Application Lifecycle Management, Continuous Integration, Continuous Delivery, Agile Planning, Source Code Management, Test, Build, Security, and Process Automation tooling.

What you are good at

• Become a subject-matter expert for a wide subset of tools, including the Atlassian stack (JIRA, Confluence, Bitbucket, Bamboo), Atlassian stack augmentations as well as GitHub Enterprise and other state-of-the-art build/test automation tools.
• Provide hands on customization, integrations, and custom application/script development for various tools to meet client/Product Owner’s needs.
• Provide effective solutions to complex engineering problems
• Evaluate various tools, applications and plug-ins to ensure our customer needs are met.
• Embrace team's development process/methodology
• Provide setup, configuration, support, troubleshooting, usage guidance, and training to our clients for supported tools.
• Enhance existing and implement new tools to integrate with continuous delivery systems.
• Communicate with individuals or application teams including Managers, Developers, Project Managers, and Infrastructure Support in an Agile development environment.
• Work closely with management on understanding the overall direction/scope of various projects and help translate those into JIRA artifacts.

What you have

Required:

• Expertise in JIRA and Confluence
• Experience with Bitbucket and Bamboo highly desirable
• Experience in tools administration, DevOps, infrastructure support and/or usage with a desire to provide technical and/or support leadership on a wide variety of industry-leading tools.
• Experience with development operations of continuous integration, automated testing and automation of the dev process.
• Experience with Windows / Linux servers
• Experience with MS SQL
• Experience using Source Control to build Software
  • Git (preferred)
• Experience with at least one Compiled Language and at least one Interpreted Language
  • PowerShell, Python, bash
  • Bamboo or Jenkins preferred
• Interest in building an Enterprise-level CD pipeline
• Ability to multi-task with numerous activities running concurrently
• Excellent written and verbal communication skills with a desire to share knowledge through creation and refinement of written content
• Strong analytical, problem-solving, and prioritization skills with a solid ability to identify stakeholders, assess their needs and manage their expectations through effective communication

Preferred:

• Experience with Data Integration/ Data Migration
• BA/BS or higher degree in Computer Science, IT, or related field, or equivalent combination of education and experience.
• Experience with any of the automation and configuration management tools Chef / Puppet / Salt etc.
• Desire to provide excellent client service through strong subject matter expertise, tenacious debugging and problem-solving skills, and a service-focused communication style.
• Desire to solve problems systemically by looking for root causes and identifying ways to reduce support needs of our clients through automation, documentation, and training
• Highly curious nature and willingness to learn through multiple methods, including independent research and self-study

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at [email protected] or call 800-275-1281.

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.