Senior Manager, Talent

Job Description

OUR VISION: THE WORLD. SUBSCRIBED.

Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.

In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.

Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed ).

As consumers wave goodbye to ownership, join us as we help companies win on their journey to usership!

YOUR MISSION: Evolve, build and lead a best in class recruiting team that is aligned to the business, consistently wins in the talent marketplace, and supports our growth trajectory as Zuora climbs to $1B+.

THE OPPORTUNITY (AKA: Why you want this role over any other out there)

We are looking for a Talent Acquisition Senior Manager reporting to our VP of Global Talent Acquisition who will partner with internal stakeholders and has a keen eye for attracting top talent.

WHAT YOU’LL ACHIEVE

• Lead a team of Regional/Functional Recruiters with formal management responsibility and accountability for their success, including production goals, quality metrics (pipeline, process)
• Attract, hire, retain strong talent for Zuora’s TA organization. Develop your team's capability to scale for future business growth
• Provide feedback in appropriate ways that drives development plans for your teams
• Manage relationships with executive / business line leaders to create hiring strategies and drive successful execution for the organization
• Own and drive active requisitions yourself. Maintain empathy and compassion for your team's efforts and challenges on the market
• Partner closely with Compensation and Finance team members to provide a holistic ecosystem of client support
• Influence & guide hiring leaders to leverage best practices in hiring
• Provide ad-hoc reporting to leaders and stakeholders as needed
• Position Zuora as an employer of choice
• Consult with the business by understanding market drivers, competitive landscape and alignment to client needs

WHAT YOU’LL NEED TO BE SUCCESSFUL

• 5+ years managing functional/geographical recruiting teams
• Strong desire to ensure your client groups are successful on the hiring front and to help Zuora win
• Proficiency managing full-cycle recruiting for small/medium-sized organizations
• Ability to learn/flex and adapt to changing business needs
• Thorough knowledge of technology industry landscapes and trends
• Ability to build credibility with upper levels of management (VP level) to consult and influence
• Passion for innovative sourcing and recruitment techniques with a focus on providing a white-glove experience to clients and candidates
• Savvy to close offers against stiff industry competition
• Preferred: MS/BS in HR, Business or related field

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity Employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.