Product Designer, Engagement - Location Flexible

Job Description

Company Description

Dropbox is now a Virtual First company, which means work outside of an office will be the primary experience for all employees. Being Virtual First also means the location of our employees is targeted but flexible. If “Location Flexible” is listed in the job title of a role, the role can be located in any of the states where Dropbox is authorized to do business.** Some roles (including those which do not have “Location Flexible” in the job title), however, may have to be co-located with their teams in certain locations. Please work with your recruiter and your hiring manager to understand any location constraints of a particular role and to communicate your location preferences. **Dropbox is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Dropbox is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Dropbox is registered.
Dropbox is one place to keep life organized and keep work moving. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has offices around the world. For more information on our mission and products, visit dropbox.com.

Team Description

Our Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.

Role Description

The Engagement team supports anyone at Dropbox wanting to connect to our customers with personalized, helpful and contextually-appropriate messaging and other experiences. We create and maintain the platform used by teams across Dropbox to run these campaigns and experiments, enabling our users to help drive key revenue and other business goals. This role will be focused on crafting a consumer-quality experience for our suite of Engagement tools used by employees across Dropbox, simplifying complex workflows and making abstract experimentation and customer targeting concepts tangible and actionable. You will be tasked with helping to set direction for how Dropbox supports a consistent and data-driven approach to reaching and communicating with its customers across our web site and apps. Additionally, you’ll be part of defining processes and teaching best practices for platform design, maintaining a high craft bar within all of our internal products and related customer-facing components.

Responsibilities

• Driving discovery and planning with your PM partner on immediate roadmaps and longer term strategies related to Photos.
• Running sprints or related exercises to work quickly through synthesizing insights and solution iterations with regular contact with customers throughout.
• Executing detailed and thorough designs accounting for edge cases and technical constraints.
• Socializing and collaborating with your immediate team in addition to more broadly across Dropbox.
• Mentoring members of our team in methods, craft, communication, and socialization.

Requirements

• 7+ years of UX-related work experience
• Prior experience designing for business-oriented and/or internal applications.
• Knowledge of Google Material Design.
• Excellent interaction design skills including some experience with prototyping.
• Demonstrated skills for collaborating closely with other designers, researchers, product managers and engineers.
• Demonstrated experience leading projects from discovery through shipping/iteration.
• Steadfast empathy for both our internal users and our Dropbox customers, being able to balance the needs of each.
• Clear, compelling presentation and communication style.
• Comfortable with travel, potentially quarterly post-COVID.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Benefits and Perks

• Generous company contribution toward individual medical, dental, & vision insurance coverage
• 401k + company match
• Market competitive total compensation package
• Free Dropbox space for your friends and family
• Wellness Reimbursement
• Generous vacation policy
• 10 company paid holidays
• Volunteer time off
• Company sponsored tech talks (technology and other relevant professional topics)