Jira Administrator (CONTRACT)

Job Description

Company Description

Broadridge Financial Solutions, Inc. (BR) , a $4 billion global Fintech leader and a part of the S&P 500® Index, is a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers. Broadridge provides an important infrastructure that powers the financial services industry and employs over 11,000 associates in 18 countries. For more information about Broadridge, please visit Broadridge.com/ .

Job Description

Are you seeking an exciting position working with a stellar technology team? Looking for career growth and advancement? We are currently looking for an upbeat, communicative and process oriented Jira Administrator to join our team. This role will entail working closely with key partners to identify the requirements and process vital for implementing technical solutions, improvements, and workflows. This position is part of our Global Technology Operations Division. You will be working on application implementations and Client Onboarding projects. This is an excellent opportunity to work with groundbreaking products with a wide array of technologies.

Responsibilities:

• Provide JIRA domain expertise in discussions regarding governance within JIRA, especially as new implications arise in the environment with internal/external users accessing the current and new instance
• Business Process Analysis as it relates to workflow configuration, support of ongoing requirements, and environment management
• Craft and develop workflows; build custom applications; develop mechanisms to automate manual processes
• Crafting and maintaining technical and/or user facing documentation for training
• Defining and executing automation in close collaboration with multi-functional team members/key partners
• Working with Agile projects and processes with multiple multi-functional teams
• Provide data analysis, process improvements, creative problem solving, and multi-functional collaboration
• Implement custom JQL functions (Jira Query Language)
• You'll handle the installation of new BPSA servers
• You will control all upgrade activities
• You will handle data models and roll out activity
• You will work directly with DBA's and Data Administrator in building BPSA servers.
• You will collaborate with other internal Broadridge teams

Qualifications

• Deep understanding and Expertise of JIRA
• Shown background working as a Jira Administrator
• Experience customizing JIRA projects with various schemas, sophisticated workflows, screen schemes, permission schemes, and notification schemes
• Experience working in an Agile environment
• Knowledge of JQL
• Strong JIRA API integration
• Xporter and XRAY setup
• Client Configuration
• Excel knowledge, including VB Macros/pivot tables and lookups
• High confidence in reporting and building executive summary
• Able to translate business needs to JIRA projects
• A desire to be a teammate for working in highly collaborative environments
• Experience working in IT Operations

Additional Information

Broadridge is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status. "Our Associates Matter. Everyone Benefits from Diversity & Inclusion. Diverse & Inclusive Teams Drive Growth." US applicants: Click here to view the "EEO is the Law" poster.

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