Field Force Manager (FFM), Hong Kong

Job Description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Overall Job Purpose:

Deliver results that support achievement of corporate and brand visions, strategies, and goals by building a culture of high performance and integrity and enhancing both customer and employee experiences.

Key Responsibilities:

Create and sustain an empowering culture

• Consistently encourage and exemplify Team Lilly spirit that upholds Lilly values and enables the team to feel valued and cared by colleagues. Live the four behaviors (include, innovate, accelerate, deliver) across all aspects of work, from recruiting to coaching.
• Embrace organizational changes and champion them to medical representatives and colleagues.
• Adapt leadership style to maximize impact to individual medical representative to deliver the business commitment.
• In the midst of challenges, both internal and external, remain positive and focused on the areas within control.
• Uphold Lilly’s policies and procedures.
• Identifies, recruits, and selects diverse talent, based on established criteria and local business needs.
• Serve as knowledgeable and trusted career advisor.

Constantly strive to grow employees who can deliver exceptional customer experiences

• Leveraging situational leadership, coach field force to effectively grow capabilities in VBS.
• Coach field force towards truly deep customer (i.e., HCP) knowledge.
• Coach field force to deliver daily work in a way that differentiates Lilly to being truly patient-centric (understanding the patient needs, vested in improving patient outcomes, etc.).

Consistently deliver business results

• Achieve objectives while living the value of integrity in both actions and decision-making.
• Demonstrate full understanding of the business (territory, hospitals, etc.) for which you are responsible and its priorities in order to maximize the opportunities and mitigate the risks.
• Partner effectively cross-functionally in order to deliver on operational plan and the objectives of the brand(s) strategy(ies).
• Implement the plan, monitor execution status and results, and adapt as needed to accomplish business objectives.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( [email protected] ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.