Business Initiatives Consultant 2 - Business Architecture and Transformation

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Consumer and Small Business Banking (CSBB) provides financial services to 21 million retail bank households and three million small business customers through approximately 5,000 retail branches, 17 contact centers, and 13,000 ATMs in 36 states and the District of Columbia. We serve and help individuals and families in many aspects of their lives, helping them buy homes, open first bank and savings accounts, buy cars to get to and from work or school, and start or grow small businesses. CSBB is focused on innovating and transforming with the customer at the center, better enabling customers to engage with us how, when, and wherever they choose. As an industry leader in many consumer and small business areas – including retail deposits, debit card transaction and purchase volume, and small business lending – our primary goal is delivering for our customers.

The Chief Customer Office works across the CSBB, Consumer Lending, and Wealth and Investment Management lines of business to develop coordinated strategies for growth in each of Wells Fargo’s customer segments. The team is responsible for designing seamless, engaging customer experiences across products and channels, and building the next-generation digital, data and analytics, and functional capabilities required to deliver toward these objectives.

This role is within the Business Architecture and Transformation Team, will provide centralized support across all processes and process owners across Consumer Data and Engagement Platforms to enable a consistent, effective deployment of Business Process Management, Risk and Controls Assessment (RCSA), Self-Assurance Activities (SAA) and Issue Management.

Specific responsibilities for this role include:

• Provide centralized end to end monitoring across teams, deliverables/dependencies, serving as a common escalation point
• Support the development of Service Models, Process Models and RCSA
• Maintain common cross-stage artifacts and a holistic risk and issues log/dashboard
• Develop a holistic view of program reporting, including reporting of Marketing’s BPM deliverables and major activities, stitching together an end to end view that includes RCSA, control remediation and SAA activities
• Establish and provide periodic reporting of BPM outcomes/insights to marketing’s leadership team and other key stakeholders
• Develop strong relationships with counterparts on Risk and Controls Team, CSBB BPM Team and Independent Risk Teams
• Promote the use of process models and data to enable business leaders to proactively manage risk and to identify meaningful transformation opportunities

Preferred locations listed on job posting. Other locations within the Wells Fargo footprint may be considered.

Salary range is determined by the location of the job.
The salary range displayed below is based on a Full-time 40 hour a week schedule.

MN-Minneapolis: Min: $78,100 Mid: $110,000 Max: $141,900
NC-Charlotte: Min: $78,100 Mid: $110,000 Max: $141,900
IA-West Des Moines: Min: $78,100 Mid: $110,000 Max: $141,900

May be considered for a discretionary bonus.

Please note: Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.

• 6+ years of experience in one or a combination of the following: project management, implementation, or strategic planning

• A BS/BA degree or higher
• Knowledge and understanding of Business Process Management Notation (BPMN) methodology and modeling
• Ability to work independently
• Strong project management skills including the ability to handle multiple projects concurrently
• Ability to negotiate, influence, and collaborate to build successful relationships
• Ability to synthesize complex analytical findings into executive level communications
• Excellent verbal, written, and interpersonal communication skills
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills

• Familiarity with marketing campaign management
• Ability to lead business analysis on large-scale transformation efforts
• Strong analytical and critical thinking skills, combined with business acumen, to support the implementation and success integration of new capabilities/enhancements
• Proven ability to present and discuss information in a manner that persuades, educates, and enhances understanding at all levels
• Knowledge/experience with Tableau

• Ability to travel up to 10% of the time

The salary range displayed below is based on a Full-time 40 hour a week schedule.
MN-Minneapolis: Min: $78,100 Mid: $110,000
NC-Charlotte: Min: $78,100 Mid: $110,000
IA-West Des Moines: Min: $78,100 Mid: $110,000

MN-Minneapolis: 600 S 4th St - Minneapolis, MN
NC-Charlotte: 301 S Tryon St - Charlotte, NC
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA

All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.