Senior Product Designer

Job Description

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Reporting and Analytics team is responsible for visualizing the data and insights for restaurants that help Toast to deliver on its core values: enabling restaurants to outperform their peers, do what they love, and thrive . Our team provides Toast restaurants with a comprehensive view of current operations and opportunities for improving future business outcomes.

We are looking for a talented Senior Product Designer with a strong portfolio demonstrating a balance of user goals and business objectives to deliver intuitive experiences that “Do right by the customer.” We seek a teammate dedicated to connecting our restaurant customers to the data and insights that create a path to sustainable restaurant management and growth.

About this roll * (Responsibilities)

• Design intuitive experiences across responsive web platforms, delivering easy to follow wireframes, workflows, and prototypes
• Collaborate with product management and engineering to understand users, translating understanding into design artifacts that shape thinking and guide development
• Regularly conduct design reviews to obtain feedback, iterating on the designs to improve results
• Plan and execute user research studies that generate insights to positively impact product design
• Establish and promote design guidelines, best practices, and standards

Do you have the right ingredients* ? (Requirements)

• Demonstrated ability to lead the solution of a product area and connect that to a broader product vision
• Fluency in one or more design tools (e.g., Sketch, InVision, Figma, Adobe CC)
• Experience with designing for multiple screen sizes and platforms: for responsive web as well as native mobile apps
• Expert in experience and journey mapping, identifying and capitalizing on friction when appropriate and moments of delight across the journey
• Experience in strategizing and executing your own UX research
• Proactive with capacity to handle high work volume and balance multiple projects at once
• Comfort working in a fast-paced environment with a willingness to learn new things and tackle a range of challenges as they arise
• Strong communication and stakeholder management skills with an ability to build strong relationships both within and outside of the product organization
• Experience creating digital solutions that include complex data and/or processes

Special Sauce* (Nonessential Skills/Nice to Haves)

• Experience designing reporting tools and/or data visualizations
• Experience with/knowledge of consumer financial technology e.g., banking, payments, etc.

Our Spread* of Total Rewards

• Unlimited Vacation
• Sabbatical opportunity after five years
• Professional Development Reimbursement Program
• Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
• Various peer and company recognition programs
• Medical Coverage
• Mental Health Benefits
• Subsidized backup childcare
• Pension and matching

*Bread puns encouraged but not required

#LI-KM1

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.