Strategic Partnerships Manager

Job Description

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 18,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 650+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 18,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

FareHarbor is looking for a Strategic Partnerships Manager to enhance our clients distribution networks and generate additional revenue for FareHarbor. In this role, you will be focusing on growing the FareHarbor Distribution Network (FHDN) by pursuing and onboarding new global and regional distribution partnerships (think large travel or news sites, airlines and other transportation companies, blogs, etc.) and reaching out to FareHarbor clients to get them to join the FHDN. You will be directly responsible for generating additional revenue for FareHarbor. An ideal candidate is motivated, professional, sales-oriented, and has a strong understanding of FareHarbor and the travel industry as a whole.

What you’ll do here:

• Pursue and develop relationships with potential distribution partners that will provide additional revenue for FareHarbor through phone and email outreach.
• Effectively convey the benefits of selling activities through FareHarbor/FHDN to potential distribution partners.
• Prioritize outreach based on revenue potential.
• Grow the FHDN through adding new clients and affiliates.
• Facilitate in the FHDN onboarding process for clients and affiliates.
• Understand client presence in key markets to accurately represent the revenue generating opportunity to potential distribution partners.
• Reach out to FareHarbor clients by calling and emailing to get them to join the FHDN.
• Work with FareHarbor’s Sites and Integrations teams on integrating FHDN book buttons on affiliate and client websites - bonus if you have an understanding of conversions.
• Consistently look for ways to improve current processes and/or introduce new approaches that will contribute to the success of clients and partners.
• Develop a clear understanding of the FHDN and be able to field any questions from clients, affiliates and other teams at FareHarbor.

Requirements:

• Proven ability to manage and grow revenue.
• Strong networking and influencing skills, both verbal and written.
• Ability to work independently and as part of a team, self-starter that does not need micro-management.
• Effective analytical & problem-solving skills. Ability to make decisions and/or mediate affiliate challenges or concerns.
• Ability to be positive, highly adaptive, embrace change, share new ideas, and operate effectively as a team member and contributor.
• Proven success in a similar role & environment.
• Genuine empathy towards clients and colleagues.
• Very comfortable with new technology.
• Confident in ability to break down a problem and find unique solutions.

Benefits

• Medical, dental + vision coverage
• 23 days of PTO + paid holidays
• 401k + employer matching
• Paid parental leave
• Opportunity to share your ideas and make a difference in a growing company
• Fast-paced, high-energy, and engaging work environment

Salary Range: $51,300-$57,000, plus 10% bonus potential

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.