Salesforce Administrator

Job Description

Who We Are:

KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the way freight is moved on our roads.

We see our hard work rewarded in tangible ways every day and we believe that intelligence is most powerful when paired with humility. We’re motivated by the opportunity to impact and improve every facet of a trillion-dollar industry that touches everyone’s lives. KeepTruckin is proud to be a Forbes Cloud 100 company, a 2020 Career-Launching Company by Wealthfront and named a Forbes Best Startup Employer 2020.

About the Role:

As a Salesforce Administrator in KeepTruckin’s Enterprise Systems team, you will be working part of the team that is building out the enterprise systems used by our Sales, Sales Operations, Order Management, Marketing, Customer Success and Support and Finance teams. Your primary focus will be building out the Salesforce system based on the direction from the different functional leads. You will work on ongoing administration and support of our Sales and Service Cloud, Pardot, CPQ and various AppExchange applications. You will be joining a dynamic and fast paced team of experienced Salesforce Administrators and Developers. We will work closely together to design the best solutions for our users, and make the best technical decisions for our company.

What You'll Do:

• Serve as one of several Salesforce system administrators, responsible for Sales Cloud, Service Cloud, CPQ, Pardot and the related ecosystem of AppExchange apps and integration middleware.
• Handle all administrative functions such as object configuration, security setup, reporting and dashboards, workflows and other configuration tasks.
• Participate in SCRUM meetings, work on project and support issues as part of sprints, and communicate effectively with team members and business stakeholders.
• We have a solutions team on staff that are aligned with the different functional teams, you will be working with them to requirements and implementing them into system solutions.
• You will work closely with the development team, as needed, communicating technical requirements and assisting solution development.
• Work with the QA team to provide test case scenarios, UAT, and support end-to-end application testing to ensure successful implementation.
• You will also be expected to work with teams to define and document development requirements and outline best practices in implementing system solutions.
• Flexible with changing priorities and developing independently with minimal supervision.

What We're Looking For:

• Minimum 4+ years of experience as a Salesforce.com administrator.
• Saleforce.com Admin certified minimum.
• Marketing Cloud / Pardot / CPQ experience preferred.
• Bachelor’s degree required.
• Experience working in Agile methodologies and working in SCRUM teams..
• Experience with Atlassian (Jira, Confluence), or similar project and support tools
• Excellent project / task management skills and a positive attitude.
• Demonstrated ability to meet deadlines, handle and prioritize requests, manage tasks laterally and escalate when needed.

Creating a diverse and inclusive workplace is one of KeepTruckin's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please do not let an arrest or conviction record prevent you from applying for employment at KT. KT considers qualified applicants with arrest and conviction records.

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