Senior Site Reliability Engineer

Job Description

Purpose of Job

The primary purpose of Site Reliability Engineering (SRE) at USAA is to improve and sustain the reliability of USAA’s most critical IT systems. The role is essential in helping establish and measure service level objectives for critical systems. In addition, SREs will continuously identify engineering and automation opportunities to effectively manage production systems at scale. An SRE will model a blameless culture through effective postmortems and a focus on minimizing impact felt from outages. An SRE should also have experience influencing new ideas to peers and leadership and should have strong teaming and collaboration skills to help support the goals of growing the SRE practice at USAA. * This role will sit out of San Antonio Home Office or Plano, TX or 100% Remote *

Job Requirements

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers – World Class Benefits (31 seconds)

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies and procedures for business activities.
• Design, develop, code, and test significant technical solutions collaborating with senior and lead engineers.
• Lead code/design reviews to ensure smooth daily operations and accurate planning at a team level.
• Organize work and lead team to deliver features and solutions.
• Independently resolves complex production issues and leads troubleshooting of end-to-end solutions that span multiple applications and systems.
• Mentor and coach junior engineers.
• May begin working with architecture to help influence directions for key technologies within a specific domain.

Minimum Education:

• Bachelor's degree in related field of study, OR 4 additional years of related experience beyond the minimum required.

Minimum Experience:

• 6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).
• Demonstrated ability to independently research technical issues and generate creative/innovative solutions.

Preferred Experience:

• 4 years of experience in one or more of the following: C, C++, Java or Python
• 2 years of experience or working knowledge of end-to-end IT systems (compute, storage, network, security, application runtime, relational databases, REST services, asynchronous messaging, etc.)
• Strong troubleshooting skills and experience developing enterprise applications in a large-scale production environment that utilizes legacy and modern technologies, including but not limited to WebSphere and OpenShift OR Experience with implementing Site Reliability Engineering (SRE) practices in an enterprise environment including utilization of tools like Prometheus and Grafana

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $106,800 - $192,300 *(this does not include geographical differential, it may be applied based on your work location)

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

*Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

USAA Total Rewards

Relocation assistance is not available for this position.

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.