Trade Operations Analyst

Job Description

Join the pioneers in the industry with our leading-edge payer work. An increasingly important area for the enterprise, we are continuing to understand their needs more deeply, identify evidence gaps and shape the payer environment. Be recognised and valued from the top for our innovative work in payer, as we work to create and deliver highly valued market access solutions.

The Trade Operations Analyst is responsible for managing contractual agreements with Wholesalers / Specialty Wholesalers related to key performance indicators and metrics, as well as maintaining collaborative working relationships with internal and external contacts and peers to ensure effective communication and a high-level of customer service. Trade Operations Analysts are responsible for supporting seamless execution of customer order fulfilment, claims management, order monitoring, and contract administration processes.

You will also ber working with internal/external customers on all aspects of Market Access; Master Data, Contracting, Membership, Chargebacks and Rebates. Trade Operations Analyst will also be expected to participate in and lead cross-functional projects within US Market Access.

What you’ll do

• Manage Wholesale Distribution Agreements (WDA), Distribution Service Agreement (DSA), Specialty Wholesaler Distribution Agreements (SWDA), Specialty Distributor Services Agreement (SDSA)
• Manage day to day relationships with third party vendors in support of Expired Returned Goods, DSA and SDSA Data Management
• Executes the standard process to deliver product, in full, on time, ensuring standardized workflows
• Monitors and maintain compliance to Prescription Drug Marketing Act (PDMA), Good Manufacturing Practice, Safety Health and Environmental, Sarbanes-Oxley, business procedures, raising and addressing issues as they arise
• Responsible for Change Management activities as related to 3rd party GMP initiatives
• Supports budget delivery and the maintenance of internal systems as required
• Ensures alignment with key business areas and strategies including Commercial (Field Sales and Marketing), IS, Legal, Compliance & Monitoring, Supply Chain & Logistics, and Distribution
• Monitor orders and sales insight (daily)
• Responsible for the development, analysis and publication of performance metrics and coordination of performance improvement initiatives
• Validate, Monitor and Update Customer Master Data for chargeback related responsibilities.
• Work with Customer Facing Team and Customers to obtain accurate membership rosters for chargeback related responsibilities
• Process, monitor, review, measure, track, validate, research, analyze and report on customer activity/utilization reported by contract customers, wholesalers, and others using chargebacks, rebates and sales data.
• Meet and understand all compliance-related requirements such as completion of mandatory training, adherence to audit controls, and adherence to all AZ policies, SOPs, job aids, and Sarbanes-Oxley requirements
• Support Sales Order to Cash Process of New Product Launches, Product Integration and Product Divestments, and Price Increase Process
• Responsible for the SAP change management process. Identify opportunities for improved system functionality.
• Support all aspects of the FluMist Product seasonal lifecycle
• Responsible for FluMist Launch every year in SAP including creation of annual NDC and all associated aspects of product that need to be created.

Essential for the role

• Bachelor’s degree; preferably in a relevant field
• Logic and mathematical skills
• Highly proficient in Excel
• Strong written and oral skills
• Demonstrated ability to manage multiple tasks/projects simultaneously
• Strong attention to detail and trends.

Desirable for the role

• Knowledge of mySAP, Contract Life Cycle Management, and Reporting
• MBA
• Understanding of AZ business model with specific knowledge of contract operations
• Pharmaceutical or related healthcare business experience
• Extensive knowledge of supply chain principles: GMP, GDP, PDMA regulations

Why AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development. Work at the cutting-edge, where scientific innovations and an entrepreneurial spirit are the norm.

So, what’s next!

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you!

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