Outbound Sales Tax Specialist

Job Description

Outbound Sales Representative

$25 per hour Contract to Hire

About Us

LegalZoom is the nation’s leading provider of personalized, online legal solutions and legal documents for businesses and families. We are high-growth and fast-paced with a mission to disrupt the legal industry by bringing great legal help to people at a reasonable price. We believe in hard work, passion, and innovation for what we do and how we deliver.

Job Description

Come join the Sales Team as an Outbound Sales Specialist - Customer Prospecting. This is an ideal role for a new College graduate who is looking to make their mark in a fast-paced sales environment, or someone who is early in their sales career. We are looking for someone hungry, coachable and customer focused.

• Post-sales activities include outbound prospecting and appointment setting around consultation services

Key Responsibilities

As well as building the business with existing customers, the scope of the role will also include developing relationships with new clients. You will:

• Build trust in the company and ensure our customers are provided with accurate product knowledge
• Achieve outbound call targets set by management team
• Responsible for building customer relationships through lead management
• Meet or exceed monthly targets and departmental KPIs
• Uncovering customer’s needs and presenting an accurate high-level overview of our value proposition and solutions
• Develop and maintain deep expertise of LegalZoom products and best practices to provide value to customers
• Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention
• Ability to work harmoniously with others towards individual and team targets
• Resilient and able to stay focused on winning over potential customers despite setbacks or rejections
• Deliver customer-obsessed experiences
• Develop skills that will allow for career advancement

Qualifications

• Associates degree preferred, but not required
• 1-2 years' experience in customer-facing roles, preferred
• Consistent track record of quota achievement
• Self-starter who takes initiative and works with limited direction
• Impeccable communication skills
• Proficient computer skills and the ability to navigate multiple applications