User Experience Researcher (m/f/x) - Consumer Startup

Job Description

User Experience Researcher (m/f/x) - Consumer Venture

BCG Digital Ventures is getting ready to launch a new product and venture set to disrupt the fragrance industry as it exists right now. The ambition of this project is much bigger than to "only digitize fragrance curation". We will evolve from a pioneering digital fragrance provider to an all-encompassing service provider for CPG companies in the long-term.

Together with our Corporate Partner, we are creating a new, autonomous business division directly reporting to the head of global perfumery; we want to revolutionize the way we service this underserved customer segment.

Our value proposition is to enable customers to create winning fragrances and get them delivered in record time. This is no easy feat! We've devised an approach that combines inspiration, education, and business intelligence to help customers make the right business decisions. Using a mix of an AI-enabled smart library of fragrances, a recommendation engine, and learned patterns, our goal is to personalize the experience over time.

Join this incredible journey as a User Experience Researcher (m/f/x) and get the unique chance to shape and influence the rebirth of an entire industry.

KEY RESPONSIBILITIES

• Set up and drive the ethnographic research methodology to identify customer/user needs and pain points, using both quantitative and qualitative studies
• Test new features
• Collaborate with corporate research team

REQUIREMENTS

• Experience in B2C or B2B tech
• Demonstrated skills to recruit, run & synthesise research
• Fluent in spoken and written English (German & French preferably)

To learn more, visit us at bcgdv.com

BCG Digital Ventures is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

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