Senior Product Manager, Billing

Job Description

Overview:

At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. Unfortunately, most product managers, analysts, and marketers spend too much time searching for the data they need, while engineers are stuck integrating the tools they want to use. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to power the entire customer data ecosystem, and we need the best people to take the market. In this role, we’re looking for someone to lead our Billing team in delivering both great customer experiences and deep integrations with payment, subscription and ERP systems. Segment's next level growth depends directly on how effectively we can price orders, deliver software, and collect revenue from both self-service and enterprise accounts. We can't achieve it unless all of these steps work flawlessly and are a joy for both customers and internal users to work with. What you’ll do

• Build solutions for the most critical problems Segment has along the arc of quote to cash, including automation and observability for trials, orders, provisioning, invoicing, and revenue recognition.
• Lead product development in making enterprise billing an efficient, reliable, and transparent process for both customers and internal teams.
• Partner closely with our finance and sales teams to build products that power Segment’s continued growth as market leader

What you’ll bring:

• 4 years of experience leading a billing engineering team in a fast growing B2B SaaS company
• Deep understanding of subscription management and revenue recognition
• The a bility to synthesize all inputs and develop a crisp product roadmap
• A proven track record of delivering incredible impact

We’re especially excited about candidates who:

• Have strong experience shipping solutions for metered (i.e. usage-based) billing.
• Have domain experience with vendors in the Quote-to-cash space, such as Salesforce, NetSuite, Stripe, and Zuora

Segment is an equal opportunity employer. We believe that everyone should receive equal consideration and treatment. Recruitment, hiring, placements, transfers, and promotions will happen based on qualifications for the positions being filled regardless of sex, gender identity, race, religious creed, color, national origin ancestry, age, physical disability, pregnancy, mental disability, or medical condition. #LI-Remote