Site Reliability Engineer - Mid Level (Remote)

Job Description

Purpose of Job

We are currently seeking a talented Site Reliability Engineer – Mid Level to work in our San Antonio Home Office I, Phoenix Campus or 100% Remote Work Environment.
Provides support to the Enterprise and has an opportunity to significantly impact organizational growth and effectiveness through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include; gathering and analyzing requirements, designing, testing, documenting and implementing software, responding to outages. Identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.
This team supports the PNC Availability Command Center Team. They leverage Site Reliability Engineering principles and also work with 3rd party Monitoring Teams.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For®, and we've ranked among Victory Media's Top 10 Military Friendly® Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

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• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies and procedures for business activities.
• Design, develop, code, and test complex technical solutions collaborating with senior engineers.
• May lead code/design reviews to ensure smooth daily operations and accurate planning at a team level.
• May begin to organize work and lead team to deliver features and solutions.
• Resolves complex production issues with independence by troubleshooting complex applications and systems independently.
• May begin mentoring junior engineers.

Requirements

• Bachelor's degree in related field of study OR Certification from an approved technical field of study OR 4 additional years of related experience beyond the minimum required.
• And 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s)

*Qualifications may warrant placement in a different job level*

When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not be able to change your responses.

Preferred

• 2+ years’ experience in system configuration to include creating applications to enhance availability, performance, and capacity
• 2+ years’ experience in system performance monitoring and troubleshooting
• 2+ years’ experience in application development with the following technologies or frameworks: Java EE, REST, API
• 2+ years’ experience with various scripting languages (Python/Powershell/Perl)
• 1+ year(s) of experience with ServiceNow development
• Knowledge of ITIL workstreams

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $117,700.00 - $158,900.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.

Shift premium will be addressed on an individual-basis for applicable roles that are consistently scheduled for non-core hours.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

Relocation assistance is available for this position.

For Internal Candidates:

Must complete 12 months in current position (from date of hire or date of placement) or must have manager’s approval prior to posting.

Last day for internal candidates to apply to the opening is 2/23/21 by 11:59 pm CST time .