Technical Solution Manager - Hybrid Cloud

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Technical Solutions Manager (TSM) job is a Client facing Job Role. TSMs are expected to spend 40-70% of their time in face-to-face discussions with IBM Clients. They are responsible for development and sales of IBM Strategic Outsourcing solutions directly to clients.
TSMs lead multi-national, multi-Discipline teams of subject-matter experts. They use a combination of IBM standard and custom elements, including services, labor, assets, hardware, and software product to orchestrate the development of complex, multi-year, solutions and associated cost cases, all with the goal to ensure consistent delivery of high quality services and/or solutions which meet client business and technical requirements and fulfill IBM's obligations.
TSMs own the definition of services solutions, are accountable for the overall success of the engagement and are the primary source of IBM Global Services engagement management and solution design around the world and across all product and technical Disciplines. The TSMs leadership provides the foundation of the IBM solution that influences IBM sales teams, human resources, C&N and delivery strategies for the engagement. They work with autonomy and independence from competing interests (Delivery, Pricing, Sales) on behalf of both the client and IBM in terms of their respective strategic interests. They remain circumspect using good judgment and discretion and manage risk and the client relationship.
Required Technical and Professional Expertise
Hybrid Cloud: solution design and development based on at least one of the most common offerings (AWS, Azure, Google, Red Hat Open-Shift, Red Hat Ansible, IBM Public Cloud)
Certification(s) Cloud based (e.g. AWS, Microsoft, RedHat, IBM Cloud) are a valid added bonus
Leadership: provide guidance to Architect's regarding the solution strategy and scope. Provide guidance to management on issues and suggested resolutions
Communications: english both verbal and written. Need to be able to communicate with multiple levels of IBM Industry and Delivery, counterparts up to executives and customer technicians, managers and executives
Financial skills: able to understand base cases, cost cases, FTE calculations, financial models, etc.
Project Management: including Risk, Issue, Time, Change Management to include identification, mitigation and tracking.
The TSM creates and maintains the overall engagement calendar based.
Language requirements: French - C1 or above.
Preferred Technical and Professional Expertise
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About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.