Associate Account Manager

Job Description

What is the opportunity?

This role will be attractive to individuals who have a passion for working as part of a team to deliver a superior experience to Commercial clientele. Individuals who may already be working in the financial, retail or service industry, have experience being part of a sales team, who are comfortable engaging with clients and committed to continuous learning and self improvement are most likely to thrive in this critical sales role. Performance success in the role will be measured by a variety of metrics for required business activities, client experience and revenue growth.

What will you do?

• Deliver the best-in-class Onboarding experience by coordinating the on-boarding of products and services for existing and new clients .
• Enabling delivery of the best sales solutions with Account Managers based on strong knowledge of client’s operational requirements (primarily Cash Management and Deposit Solutions)
• Partnering with Account Managers to enable the identification, planning and delivery of solutions to clients and prospects. Actively participate in ongoing contact programs to forge strong relationships with clients by staying in touch, providing value-added service and meaningful advice.
• Champion digital enablement by becoming an advocate of the RBC mobile application and wallet, promoting regular usage through educating and guiding clients on how to use it

What do you need to succeed?

Must-have

• Minimum 2-3 years in financial sales
• Strong communication, presentation and organizational skills.
• Proven track for exceptional client relationship management.
• Excel at needs discovery and solution development to provide commercial clients with advice for their day to day banking operations.
• Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications )

Nice-to-have

• Deep products and services knowledge dependent on industry specialization
• New client acquisition skills (i.e., pitching the value proposition, contact and cold calling, asking for referrals)
• University degree, ideally in commerce, business administration, or related experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team

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JOB SUMMARY
City: London
Address: London
Work Hours/Week: 37.5
Work Environment: Commercial Banking Centre
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel (%): 26-50
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 02/22/2021
Platform: Personal & Commercial Banking
Req ID: 322097
Ad Code(s):