Adjudication Associate - Mortgage Credit

Job Description

What is the opportunity?

You will review and communicate credit decisions for complex Mortgage Specialist deals. You will provide exceptions requiring expert knowledge, experience and analysis relative to risk policy. You will assess the inherent risks while respecting Bank policies and recommend exceptions to credit principles, rules and guidelines. You will develop a strong relationship with sales and service partners by providing ongoing coaching to ensure optimal client satisfaction.

What will you do?

• Effectively communicate and reinforce RBC Vision, organizational values and strategic direction of Credit Adjudication
• Provide leadership to achieve a superior client experience, profitable business growth and productivity
• Provide the right decision the first time
• Demonstrate teamwork, including the four Essentials of Colleague Care with team and partners
• Positively impact the sales force through quality coaching and valuable feedback
• Ensure submissions include sound credit judgment and adherence to policy and procedures
• Resolve escalated client issues or credit guideline/policy gaps
• Identify innovation to improve the efficiency and effectiveness of the Centre

What do you need to succeed?
Must-have

• Lending experience, including Personal Credit and/or mortgage financing
• Solid knowledge and understanding of lending guidelines and policy
• Ability to work independently
• Able to work shifts within the business hours of 7am - 7pm Monday-Friday and 8am-4pm on Saturdays

Nice to have

• Advice centre, branch or adjudication experience

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program
• Leaders who support your development
• Ability to make a difference and lasting impact
• Opportunity to take on progressively greater accountabilities
• Option to work from home once Expert proficiency, productivity and quality results are consistently achieved.

JOB SUMMARY
City: Vancouver
Address: 2985 Virtual Way
Work Hours/Week: 37.5
Work Environment: Service Centre
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Position Level: PL09
Required Travel(%): 0
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 02/12/2021
Req ID: 313697