Contract Commercial Manager

Job Description

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Role and Responsibilities
Please note that this is an internal only position and limits candidates to current IBMers working in the same country in Q2C organisation
Q2C employees working for GTS-IS with more than 50% of their time can only be considered in exceptional cases and will require additional approvals”
What would be your role?
As a Contract Management Specialist, you will support Project Executive and Contract Commercial Manager, basic leadership skills are required to orchestrate different functions supporting the account, cooperating with other account team members to ensure high level of quality and service standards.
Are you ready for?
• Supporting IBM's internal and external customers (e.g. various teams within IBM, sellers, Business Partners, Finance teams) across the globe
• Billing activities (obtaining orders from customers, creation and tracking of invoices)
Contract Operations Registration activities ( Ensuring accurate billing, proper contract documentation, managing contract lifecycle).
• Ensuring customer satisfaction through timely and complete responses to inquiries, and proactive problem resolution.
• Maintaining open and effective communication with internal customers.
• Being responsible for keeping documentation up to date.
• Working in fast changing environment.
• Team cooperation.
Minimum salary starts at 1300,-
Required Technical and Professional Expertise
What do you need for your success?
Fluency in English and Spanish or Portuguese language
Computer literacy (e.g. Microsoft office)
Good communication and negotiation skills
Ability to work in multicultural environment
Attention to the details
Ability to solve problems across team and provide an innovative approach to achieve work objectives
Preferred Technical and Professional Expertise
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About Business Unit
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk. Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.
Your Life @ IBM
What matters to you when you’re looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
About IBM
IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.