Associate Sales Onboarding Program Manager

Job Description

"The front page of the internet,” Reddit brings over 430 million people together each month through their common interests, inviting them to share, vote, comment, and create across thousands of communities. Come for the cats, stay for the empathy.

About the Role:

We’re looking for a passionate, talented Sales Onboarding Program Manager to join our Activation & Enablement team. Our team is committed to building engaging programs and experiences aimed at helping sales and partners harness the collective power of communities with Reddit Ads.

As the Sales Onboarding Program Manager, you will manage all aspects of onboarding new sales team members with the goal of shortening time to ramp. You will partner closely with sales leadership, marketing, and cross functional sales support teams to create an interactive and scalable experience for Client Partners, Client Account Managers, and cross-functional sales teams.

What You’ll Do:

• Manage all aspects of sales new hire experience from in-person sales orientation to seller onboarding all aimed at reducing sales ramp time
• Partner with HR, IT, Ops, Sales Leadership, and Marketing to ensure processes and tools are optimized for new sales hires
• Develop on-demand onboarding courses to scale internal onboarding efforts across job-roles and segments
• Execute a blend of training methods to maximize learning retention and scalability (i.e., hands-on workshops, on-demand courses, live virtual sessions, simulations)
• Create moments of connection and community across new hires
• Manage and maintain on-demand courses and design/experience of learning management portal
• Define program metrics and effectively assess program impact/success
• Support GTM efforts and ensure all newly rolled out messaging and concepts are included in the New Hire program

What We Can Expect From You:

• Must have demonstrated expertise in creating sales onboarding programs and/or prior sales experience
• Worked in a fast-paced environment, such as a start-up or an agency
• Owned the design of a program from end to end and not afraid of starting a program from ground zero
• Have a knack for simplifying complex subject matter
• Passionate about deeply understanding your customers; you are exceptional at listening, a master of asking open-ended questions, conducting interviews, and synthesizing feedback
• Strong analytical skills to assess the root cause of the problem and develop the appropriate solution based on data
• You have a passion for the written word and content creation
• Strong presentation, communication, and interpersonal skills
• Strong collaborative spirit, open to diverse perspectives, and new ideas
• Genuinely likes helping others and has a service-oriented mindset
• Experience in developing on-demand and in-person learning experiences utilizing user-centered design principles
• We would love to see your work, please provide a portfolio of previously executed projects that you’ve owned from start to finish