Associate Project Manager/Technical Business Process Analyst

Job Description

Join a team which has unique expertise combining the power of journalism and the law to advance media freedom, foster more inclusive economies, and promote human rights.

Thomson Reuters Foundation is currently recruiting for a Business Processes Analyst to join our TrustLaw team in London. Reporting to the Head of Programmes of TrustLaw, this role will project manage the transformation of the TrustLaw service through the enhancement our digital outlets and, in particular, the TrustLaw portal –from a simple digital platform through which we connect high-impact NGOs and social enterprises with free legal assistance from leading law firms and corporate legal teams, into an interactive ecosystem that also offers opportunities for learning, knowledge-sharing, innovation, networking and collaboration. This role will be instrumental in leading and defining key business, technical and functional requirements to improve and future proof the delivery of the TrustLaw service across the world.

In this role, the Associate Project Manager/Technical Business Processes Analyst will work closely with the TrustLaw and Product & Technology teams of the Thomson Reuters Foundation on delivering the next version of TrustLaw digital outlets and its best-of-breed practices. The role will operationally manage internal/external business and technology partners, contractors and vendors to ensure delivery of all components of the project.

We are looking for an individual who is passionate about improving a successful, global pro bono legal service that helps NGOs, social enterprises and lawyers drive social change.

This is a fixed term one-year contract based in London.

About the Role

As an Associate Project Manager/Technical Business Processes Analyst for TrustLaw at the Thomson Reuters Foundation, you will:

• Serve as primary liaison between the Foundation teams and project funders, partners, stakeholders and beneficiaries, and manage the day-to-day relationships with these parties
• Manage internal project communications and relationships with key internal stakeholders
• Hold responsibility for financial oversight of the project, including budgeting and forecasting, by coordinating with the Foundation finance team and the project funders and partners
• Develop project plans and implementation strategy for the project
• Aggregate information from data collection efforts and other inputs that will inform the project (e.g., needs assessment, member consultations and focus groups, etc.)
• Create a detailed Standard Operating Procedures (SOPs) business analysis (as-is / to-be) for the TrustLaw service and user experience
• Plan and monitor all TrustLaw SOPs and workflow, and be custodian of all TrustLaw SOP and workflow documentation
• Outline problems, opportunities and business process improvements for the TrustLaw programme and define TrustLaw’s digital platform business requirements
• Identify and prioritize technical and functional requirements for the TrustLaw programme and report them into IT documentation for relevant stakeholders (TrustLaw and Product & Technology teams)
• Review development plans, wireframes, and other documentation prepared by the Product & Technology team and test functionality to provide feedback and ensure they meet requirements and align with TrustLaw’s programmatic goals
• Report of risks log and ways to minimize them to TrustLaw management
• Manage launch event(s) for the new TrustLaw portal, coordinating content, agenda, logistics and attendees

To be our Associate Project Manager/Technical Business Processes Analyst , you will likely have:

• Experience scoping, planning, testing, and project managing platform development projects
• Demonstrable project or programme management skills, and experience with monitoring and evaluation and with budget and financial management
• Proven track record of business and SOPs analysis (as-is, to-be) and writing functional and technical specification documentation
• Proven track records of data analysis, workflow and diagram drawing and visualization
• Understanding of networks, databases, and other technology
• Knowledge of building digital ecosystem, systems and/or content management systems
• Experience building and managing relationships with multiple project stakeholders, including funders, cross-division teams and external parties, such as tech vendors.

It may also be useful if you also have:

• Knowledge of Amazon Web Services and Cloud Architecture
• Certified Agile Scrum Master
• Prince 2 or similar Project Management qualifications
• Certified Business Analysis and/or Project Management formal qualifications
• Knowledge of Salesforce, Microsoft Power BI, Tableau, Google Data Studio
• Experience with digital projects dealing with DotCMS, any other CMS, Mobile Apps

Please note, the deadline for applications is Friday 15th January 2021 at 11.59pm GMT.

What’s in it For You

At the Thomson Reuters Foundation, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair and informed.
• A Unique Approach: Our expertise in media and the law is world class; we combine the power of both to address the critical issues faced by humanity.
• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
• Benefits: We offer competitive salary packages and market-leading benefits.
• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

The Thomson Reuters Foundation is corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

Accessibility

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on thomsonreuters.com .