Operations & Enablement Specialist, Business Development

Job Description

Hi, We’re AppFolio.

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating.

We love where we work, and you can, too.

We’re looking for a Business Development Operations & Enablement Specialist to help increase the efficiency and overperformance of the Business Development team. Working together with the BDR Operations & Enablement Manager, the Specialist will focus on creating efficiency for BDR leadership by developing internal BDR resources and workflows while working to ensure proper cross-functional alignment with the Marketing & Sales teams.

What You’ll Do

• DRIVE PERFORMANCE | Align all efforts for the BDR team to overachieve on our annual growth goals and improve average individual attainment. Drive up opportunity values and assist with lead inspection.
• TRAINING & DEVELOPMENT | Assist with new-hire onboarding training for all Business Development roles reducing ramp time by 1 month while increasing the consistency of the training experience and creating trainings for tenured BDRs.
• TEAM EFFICIENCY | Stay close with BDR team to identify workflow upgrades and efficiencies for the BDR team and then design, implement, train, and measure those improvements.
• MANAGE TECHNOLOGY | Operate the BDR tech stack from an administrative perspective while driving BDR utilization and assisting the Marketing Technology Manager with evaluation of existing tool ROI and potential tech stack needs.
• DATABASE STEWARDSHIP |Ensure proper database coverage while working to maintain/improve the quality of database.

What We’re Looking For

• Initiative and Innovation: embodies the Founder’s mentality and leaves no stone unturned in seeking greater levels of efficiency and performance
• Communication: communicates clearly and often with special emphasis on listening to understand and decide what matters
• Intelligence: capable of grasping the nuances and complexity of decisions at hand
• Habitual and Organized: develops predictable routines which can be relied on and conducts responsibilities with a high level of organization
• Attitude and Coachability: takes coaching and instruction eagerly and solicits feedback
• Business Acumen: operates with business best practices in mind
• Strategic Thinking: thinks in terms of long-term implications and cross-functional impacts
• Detail Oriented: pays attention to the myriad of responsibilities and details

Must-Haves

• 1+ years of Business Development or Sales experience with a proven track record of success; leadership role preferrable (Team Lead)
• Strong working knowledge of Salesforce
• Working knowledge of sales acceleration software and email productivity tools like SalesVue, Outreach, SalesLoft, MixMax or Cirrus
• Excel proficiency
• Experience designing, leading, and following through on huddles/trainings
• Outstanding communication, organizational, and time management skills

Our Story

AppFolio (NASDAQ: APPF) was founded in 2006 with the mission to revolutionize vertical industry businesses by providing great software and service. Our easy-to-use, cloud-based software helps our customers more effectively market, manage, and grow their businesses.

To find out more about what AppFolio has to offer, check out appfolioinc.com/careers.