Associate Solution Consultant

Job Description

Title: Associate Solution Consultant, SC Academy

Location: Tokyo, Japan

At ServiceNow, we are equal parts dreamers and doers, leaders and partners. We believe in the power of the individual to achieve amazing things, and we work as a team to get it done—whatever it is. Above all, we’re driven by a desire to build products—and a company—that will change the way people work.

ServiceNow is an excellent place to get your career off the ground. We offer positions for current students and new graduates that go beyond busywork, giving you a chance to directly impact our business and build the company. Life is too short to not love your work. We do everything we can to promote a culture that is vibrant, joyful, and fulfilling—for every employee, every day of the week.

The Solution Consultant Academy program offers talented individuals a direct path into what may be the most exciting, challenging, and rewarding position in technology sales. A Solution Consultant (SC) works with customers and sales to create technological solutions to critical business needs. To be successful, a Solution Consultant must understand the customer, the technology, and the sales cycle. A great SC will be seen by customers as a trusted advisor and by sales as the quarterback of the deal.

The SC Academy provides the tools and education to be successful in ServiceNow presales. This role includes ServiceNow product and technology training, sales and product demonstration instruction, and education in information technology (IT).
The program emphasizes hands-on learning, mentorship from the best professionals in our organization, and a team atmosphere where we rely on each other to learn, grow, and achieve. Upon successful completion, you will have the tools needed to move forward into a successful ServiceNow career.

Our Objective

This program is designed to attract, develop, and retain high-potential individuals with the purpose of creating a pipeline for Solution Consulting leaders across the organization.
The SC Academy will provide the opportunity for the best and brightest talent to collaborate with Solution Consulting leaders at ServiceNow and offer intensive on the job training and broad-based exposure to all aspects of Company operations. The participants in the SC Academy will receive accelerated professional development, world-class mentoring, and unique networking opportunity across the organization. This transformative learning experience will enable our Solution Consulting employees to explore alternative career paths while promoting cross-functional experiences, which will ultimately increase productivity and career growth opportunities in the future.

To fully understand the scope of ServiceNow business, you will rotate through assignments and

training including:

• ServiceNow Foundations Training
• ServiceNow solution and application enablement
• Great Demo! training
• Value Selling
• ITIL training
• RFP Proposal & Knowledge Management
• Demo Data, Scripts & Builds
• SC Enablement & Content Management
• Product Line Expertise
• Tech Writing
• Business Value Consulting
• Program Management
• App Development and QA Support

What you Need to Know?

Qualified candidates are in their last year of undergraduate or have very recently graduated.

Candidates with degrees in business, technology, marketing, communications, and liberal arts

preferred. Candidates with prior relevant internships or professional experience are strongly preferred.

What’s it like to work @ ServiceNow?

Career growth is a way of life at ServiceNow; our managers truly develop employees. Add new

skills to your resume, take on new challenges and discover your full potential. We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.