S&O Associate, Supply

Job Description

The Strategy & Operations team is responsible for strategic development and growth at DoorDash. DoorDash has been able to get where it is today because the Strategy & Operations team has been able to support growth with fast and on time deliveries, and the ability to attract and retain Dashers. Strategy & Operations Associates work to define the value of new initiatives, and run and refine experiments to drive quality Consumer, Dasher, and Merchant experiences on the DoorDash platform. You will dive into data to explain delivery quality performance at the lowest level of detail, devise high-impact strategies, work side-by-side with external teams and manage a team of specialists to make those a reality.

Our best Associates are data-driven, truth seekers, strategic thought partners, operators, and have exceptional relationship-building skills. They combine business context and analytics to take a problem area and implement a customized solution. Think this is you? Read on...

What you’ll do

• Analyze – Build models to evaluate the costs and benefits of various Dasher initiatives and experiments.
• Strategize – Define recommendations that improve daily Supply quality performance, leveraging a deep understanding of the Dashers on our platform
• Collaborate – Influence and engage across the company - partner cross-functionally with our Operations, Merchant, Finance, Product, Engineering, and Analytics teams to achieve goals.
• Experiment – Use data-driven decision making and sound business judgment to run tests on how to efficiently mobilize the right number of Dashers in all markets across the US
• Manage - Oversee day-to-day operations of our Supply Specialist team, designing and managing projects that improve operations

About you

• Self-starter – You have a bias towards action and are able to thrive in a fast-paced, constantly changing work environment
• Problem solver – You can translate high-level goals into actionable plans
• Accountable - You want to oversee the outcome and help improve our most important growth and profitability metrics
• Entrepreneurial – You want to shape the direction of the company
• Generalist – You seek exposure to different types of problems and want to try your hand at different sides of the business
• Relationship-builder – You can influence and motivate people at all levels across a variety of responsibilities

Qualifications

• Bachelor’s degree
• 1-3 years experience in banking, consulting, bizops, strategy, operations, technology, or related experience
• Proven track record of leading initiatives, hitting goals, and succeeding in a team environment
• Excellent communication and interpersonal skills, including experience working cross-functionally to achieve shared goals.
• Advanced Excel skills (can perform complex functions)

Nice to haves

• High-growth or early-stage startup experience is a plus
• Project management experience
• Familiarity with SQL is a plus

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
• We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.