Global Partnerships Associate

Job Description

Snapchat is the camera used by millions of people every day to snap with family, watch Stories from friends, see events from around the world, and explore expertly-curated content from top publishers. In short, we are a passionate team working hard to build the best platform in the world for communication and storytelling.

We are looking for a Global Partnerships Associate to join Team Snapchat! Working from one of our China based offices, you’ll collaborate with cross-functional teams within Snap, as well as external partners, to grow advertising revenue. The role includes supporting Snap’s sales partners globally across a range of activities from thinking strategically about how to tailor Snap’s products to a client’s unique needs to setting a campaign live to troubleshooting and quickly resolving issues as they arise.

What you’ll do:

• Develop scaled programs for sales partners including training programs, collateral, playbooks, narratives, & recommendations
• Provide account analysis, optimization and troubleshooting support for partners and clients
• Provide day to day operational support for partners, including managing ad rejection escalations, build audience engagement segments, trafficking ads using Snap’s internal tools and generating post-campaign reports
• Identify, escalate and resolve client or partner issues, working with cross-functional teams as required
• Manage internal processes for Creative Service Agreements, Campaign Exceptions, Ad Design Requests, Coupon Generations.
• Serve as a product advocate for Snap’s new and existing products, as well as advising on best practices and bespoke campaign optimizations
• Maintain accurate CRM data in Salesforce.com
• Support partners with client specific projects
• Clearly communicate policies to Sales Partners

Preferred Qualifications:

• Ability to quickly learn new systems
• Bachelor’s degree in Business, Advertising, Marketing, or another related area of study
• Proficiency in Excel or Google Sheets
• Strong written communication skills coupled with an extremely high degree of attention to detail
• 3 + years Experience with digital ad trafficking and campaign management
• 3 + years Experience working with, and explaining programmatic platforms
• Understanding of advertising performance metrics and ecosystem
• Solid understanding and experience of presenting data to clients in a clear and concise way
• Fluency in Mandarin, primary English secondary a strong plus

Our Benefits : Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success!