Launch Trainer

Job Description

About the Role

DashMart is looking for a people-focused leader that excels in fast-paced, physical environments and is excited to roll up their sleeves and lead from the front. In this role you will be the on the ground leadership for launching new DashMart warehouse locations. You’ll spend two weeks at the site training, coaching, receiving inventory and setting up the new warehouse.

What You’ll Do

• Training and coaching. Set up the new warehouse team to work safely and productively. Train new hires (both Associates and Managers) on operational processes and give them the confidence to run the full operation. Be a culture setter for new hires and set the tone for DoorDash.
• Facility Set-up. Set up a 5k-10k sq foot warehouse including organizing the warehouse, tech equipment setup and representing DoorDash at Health Inspections.
• Help improve operations. Contribute ideas to improve our quality and customer experience. Make recommendations to the central team on how to improve future launchesReport out findings and share key risks with inventory and launch teams.
• Assist with day-to-day tasks. Receive product from partners, place product in appropriate locations, prepare orders, help clean and organize work areas. You’ll do whatever it takes to delight our customers with a high-quality experience.
• Delight Customers. Set up the site and teams to deliver orders smoothly and provide an amazing customer experience.

We’re excited about you because...

• You’re self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.
• You’re scrappy. You are willing to do whatever it takes to get the job done whether it’s running to the store to replace supplies last minute or training teams
• You’re a proven leader. You have managed teams and succeeded in high-performance cultures such as retail, restaurant or warehouse environments..
• You’re able to be on your feet, and move heavy product. You are excited and physically able (with or without accommodation) to lift up to 40 lbs, and can operate basic light equipment.
• You’re organized and proficient in Google Docs and Google Sheets. You are a data-driven decision maker who is comfortable compiling your findings in documentation that can be shared with the broader team.
• You are able to travel 80%+. You are flexible in traveling to new locations and adjusting according to business need. You are excited about building this business.

Why You’ll Love Working at DoorDash

• We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day.
• We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages.

About You

• Minimum 5 years of experience in warehouse management and / or retail
• Must have strong ownership mentality
• Must have proficiency with spreadsheets
• Must be extremely detail-oriented and organized
• Must have effective written and verbal communication skills

About DoorDash

DoorDash is a technology company that connects customers with their favorite local and national businesses in over 4,000 cities and all 50 states across the United States and Canada. Founded in 2013, DoorDash empowers merchants to grow their businesses by offering on-demand delivery, data-driven insights, and better in-store efficiency, providing delightful experiences from door to door. By building the last-mile delivery infrastructure for local cities, DoorDash is bringing communities closer, one doorstep at a time. Read more on the DoorDash blog or at www.doordash.com .

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.