Security Operations Analyst

Job Description

Company Overview Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), major media brands (NBC Sports, CBS Sports, FOX Sports) and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea, Manchester City). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events. About the Team Fanatics is first and foremost a technology company. We are powered by cutting-edge tech created by our small agile teams using the latest tools and technologies under our highly analytical, forward thinking, and open-minded leadership. As the global leader in licensed sports merchandise, we challenge ourselves by improving our new fully responsive NodeJS cloud commerce platform, Elasticsearch engine, and deep data science capabilities while building the best-in-class retail manufacturing and supply chain technologies. Our tech teams work together to revolutionize data science and engineering initiatives, provide highly scalable real-time and streaming platforms, and create secure e-commerce and in-stadium fan experience products. Our own e-commerce platform transacts in over 190 countries, 17 languages, and 14 currencies. Our motto is “#GSD”—get stuff done—and we do just that. If you want to be at the nexus of sports, commerce, and technology, come be a part of our industry-leading team here at Fanatics Tech. Fanatics is searching for a Security Operations Analyst to join our Information Security team. The ideal candidate will have a degree in a related field (Information Security, Information Systems, Computer Science/Computer Engineering) or be able to demonstrate 1-3 years of equivalent work experience specifically in the field of Information Security. Information Security team members are given a great deal of autonomy in the pursuit of keeping Fanatics secure and a successful candidate will demonstrate a strong work ethic, superior communication skills, and is expected to be comfortable and effective working independently and as part of a larger, highly-distributed team. We're looking specifically for folks who place an emphasis on usable security. Fanatics is a fast-growing company and our security program needs to be able to keep pace with that growth while not disrupting innovation. Responsibilities - Monitor external information sources to determine potential threats to Fanatics. - Monitor and analyze alerts, network traffic, and system logs to identify signals that a new incident ticket should be created. - Perform triage on potential system/network incidents, to include determining scope, urgency, and potential impact; identifying the specific vulnerability; and making recommendations that enable expeditious remediation or escalating as needed. - Creating tickets when signals indicate the need for an incident investigation. - Deploy and operate internal Fanatics security systems. - Participate in a 24/7 on-call rotation, helping triage and respond to security incidents as they arise and providing - support for internal end users by resolving or routing tickets. - Coordinate with other teams in IT to enforce standards for endpoint security, vulnerability management, and system hardening. - Contribute to SOC documentation (processes, procedures, playbooks, and after action reports.) - Create audit artifacts and coordinate with other teams as needed to fulfill all requirements for a compliance initiative. Experience and Skills - High level of commitment, energy and creativity with the ability to work in a fast paced, rapidly changing environment with a STRONG desire to learn. - Excellent oral and written communication skills, including the ability to interact effectively with executives, engineers, vendors and peers. - Strong analytical skills, including structured problem solving and instinctive thinking. - Understanding of networking fundamentals; OSI model, TCP/IP, HTTPS. - Solid grasp of information security fundamentals including, but not strictly limited to; incident response, access controls, network intrusion prevention, and event correlation. - Must be comfortable working with and troubleshooting in a heterogeneous operating environment, including hands-on experience with Windows, Macintosh, and Linux. - Operational knowledge of scripting and query languages (Python, Powershell, SQL, etc.) Required Qualifications - College Degree in associated field (Information Security, Information Systems, Computer Science/Computer Engineering, or a related field) or an equivalent 1-3 years of work experience related to Information Security. - One or more of the following certifications preferred: CompTIA Security+, SSCP, GSEC. Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now. NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. Apply for this job